We have a sale this week on men's shorts, buy one pair, get a second pair ½ off. A man and his lovely wife (LW) were looking for two identical pairs of shorts but we only had one pair in his size.
LW: "We want two pair exactly the same but you only have one pair at size 42. Can we get a rain check?"
Me: (Looking at the ad) "I'm sorry but the ad says No Rainchecks...No Substitutions."
LW: "But you only have one in his size. What are we supposed to do?"
Me: (ah...go without maybe) "Isn't there another color he might like?"
LW: "No." (apparently she does his talking for him) "He wants this color. How are we supposed to take advantage of this sale if you don't have what we want?"
Me: (we have 3 stores in town...all within 5-7 miles of each other) "Perhaps one of our other stores has what you want."
LW: "I'm not driving all over town for a pair of shorts."
Me: "I'm sorry but there's really nothing else I can do. I can't give you something we don't have."
LW: "Is your manager here?"
Me: "No, she's off tonight." (She can't give you something we don't have either, you fool.)
LW: "I'll just go to the service desk then."
Me: "They can't help you...they'll just call me and I'll tell them the ad says No Rainchecks...No Substitutions."
LW: "Well, what are you gonna do about this?"
Me: (lemme see if I can pull some outta my ass) "There's nothing I can do. (lather, rinse, repeat) I can't give you something we don't have."
Gawd, I hate SCs!
I mean, I really, really hate them!
LW: "We want two pair exactly the same but you only have one pair at size 42. Can we get a rain check?"
Me: (Looking at the ad) "I'm sorry but the ad says No Rainchecks...No Substitutions."
LW: "But you only have one in his size. What are we supposed to do?"
Me: (ah...go without maybe) "Isn't there another color he might like?"
LW: "No." (apparently she does his talking for him) "He wants this color. How are we supposed to take advantage of this sale if you don't have what we want?"
Me: (we have 3 stores in town...all within 5-7 miles of each other) "Perhaps one of our other stores has what you want."
LW: "I'm not driving all over town for a pair of shorts."
Me: "I'm sorry but there's really nothing else I can do. I can't give you something we don't have."
LW: "Is your manager here?"
Me: "No, she's off tonight." (She can't give you something we don't have either, you fool.)
LW: "I'll just go to the service desk then."
Me: "They can't help you...they'll just call me and I'll tell them the ad says No Rainchecks...No Substitutions."
LW: "Well, what are you gonna do about this?"
Me: (lemme see if I can pull some outta my ass) "There's nothing I can do. (lather, rinse, repeat) I can't give you something we don't have."
Gawd, I hate SCs!
I mean, I really, really hate them!

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