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Anyone get these people? The ones that strive on being asses and brag about to friends/family.
SC = non understanding twit
ME = tired of people like non understanding twit
During check in....
SC: My rate should have been $70 with my discount code.
ME: What discount code?
SC: This one *shows me a 8-10 digit number*
ME: That appears to be a discount code you enter online.
SC: YES! Thats the one, can I get my discount?
ME: Ma'am, thats for online use only, and you made your reservation with us directly, your rate is $99.
SC: Well, can I go online right now and make the reservations?
ME: You can, there is a computer over there you can use.
Goes off to use the computer, comes back after a few minutes.
SC: It said you guys do not have this rate available.
ME: Sounds like our hotel isn't participating with that rate plan.
SC: Why not?
ME: I'm sorry, I do not know.
She gets her cell phone out, calls the person that actually made the reservations, I remember him since he made them with me. He called me to make the reservations because he went online and saw the same thing, it said rate not available at this hotel. So he booked at our rate anyways.
While taking with him she says "This guy doesn't know anything, I'll just take to the manager". She then says "You know how I am, I am getting that $70 rate. I'll yell til my voice goes out, no one wins over me" Yes, she actually said that, no one wins over me.
What the hell, the person that made the reservation knows that he do not carry the $70, and she knows it also. Yet she is claiming she will get the rooms for $70.
Predictions anyone? She leaves in a huff, without getting the $70 rate. She will meet her match tomorrow, a 5 foot tall, 64 year old East Indian man, undefeated for the past 9 years.
SC = non understanding twit
ME = tired of people like non understanding twit
During check in....
SC: My rate should have been $70 with my discount code.
ME: What discount code?
SC: This one *shows me a 8-10 digit number*
ME: That appears to be a discount code you enter online.
SC: YES! Thats the one, can I get my discount?
ME: Ma'am, thats for online use only, and you made your reservation with us directly, your rate is $99.
SC: Well, can I go online right now and make the reservations?
ME: You can, there is a computer over there you can use.
Goes off to use the computer, comes back after a few minutes.
SC: It said you guys do not have this rate available.
ME: Sounds like our hotel isn't participating with that rate plan.
SC: Why not?
ME: I'm sorry, I do not know.
She gets her cell phone out, calls the person that actually made the reservations, I remember him since he made them with me. He called me to make the reservations because he went online and saw the same thing, it said rate not available at this hotel. So he booked at our rate anyways.
While taking with him she says "This guy doesn't know anything, I'll just take to the manager". She then says "You know how I am, I am getting that $70 rate. I'll yell til my voice goes out, no one wins over me" Yes, she actually said that, no one wins over me.
What the hell, the person that made the reservation knows that he do not carry the $70, and she knows it also. Yet she is claiming she will get the rooms for $70.
Predictions anyone? She leaves in a huff, without getting the $70 rate. She will meet her match tomorrow, a 5 foot tall, 64 year old East Indian man, undefeated for the past 9 years.
"You'd feel a Hell of a lot better if you'd just rip into the occasional customer." 
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