Fun times at the ol' lube shop(long, kinda)

[lumlite]

First thread, please be kind.
For a little background, I worked for a large chain lube shop(let's call it Liffy Jube) for about a year. We had a lot of SC's, but this guy will always have a special place in my heart.

Me = Newly promoted CSR
AM = Not-so-newly-promoted Assistant Manager
RVA = Recreational Vehicle A'hole

Me: Good morning sir, wel...
RVA: Oil change. 1030. No services. *slams a coupon on the CSR console.*
Me: Okay, sir. *entering info into the computer* it's goning to be $50 plus tax plus oil fee.
RVA: *Looks at me, then down at the coupon, then back at me.* That's a $32.99 coupon, son. That means I get a $32 oil change.
Me: Actually, sir, this is a coupon for $6 off a regular oil change, which is $38.99. You have an RV, which is classified as an oversized vehicle. Those oil changes are $61.99. Since you have the coupon, I went ahead and took $12 off the price for you.
RVA: But, it's not $32. This coupon says $32. I want an oil change for $32. This is false advertising, etc.
AM: Something wrong here?
RVA: *Seeing someone else to vent to, unleashes the whole spiel again* Blah blah false advertising blah blah rip-off blah blah etc.
AM: We're sorry, but we've given you the best deal we're going to offer. If you don't like it, then you're welcome to try your luck somewhere else.
RVA:*Realizes he's not going to win.* Fine, $50?
Me: $50 plus tax and oil fee.
RVA: Oil fee, what's that.
Me: Oh, it's $1.32 to recycle your used oil, sir.
RVA: *launches into a whole new spiel* Blah blah rip-off blah blah highway robbery blah etc.
Me: I'm sorry, but it's required by law to dispose of your oil.
RVA: *lightbulb flickers dimly on* So if you don't dispose of it, I don't have to pay.
Me: *Glancing back at the office door, hoping to see AM coming back* Well, I guess not, but...
RVA: *Smiling, smugly* Well, alright, just give me the used oil back, instead of disposing of it for me.
Me: I don't think we can do that sir.
RVA: Come on, son. You gotta play ball if you want to pull in the customers. I've got some trash bags, just take a couple and drain the oil into those. Then I'll take care of them.
Me: No sir, I'm sorry, but we can't do that.
RVA: Your boss isn't going to be happy about you turning away a cash-paying customer.
Me: Sorry sir, but we can't.
RVA: Fine. *Climbs back in his RV and leaves.*
*I head back into the office.*
AM: What happened?
Me: *explains*
AM: You should have done it.
Me:
AM: Used oil eats through plastic. Would've been a helluva mess in that RV.

[protege]

Does anyone else picture the RV driver as a senior citizen on his way to Florida He should be happy...quite a few places (locally) will refuse to do oil changes on RVs. They won't even fit into some of the bays!

BTW, we always put used motor oil in milk jugs. I don't remember any leaking, however, it wasn't in there long--the jugs were hauled to my grandmother's farm, and used to burn brush piles.

[IT Grunt]

BTW, we always put used motor oil in milk jugs. I don't remember any leaking, however, it wasn't in there long--the jugs were hauled to my grandmother's farm, and used to burn brush piles.

Probably depends on the plastic. I think milk jugs and 1 quart oil bottles are made from a similar durable plastic, but trash bags, I think it probably would eat right through them. That would have been a sight to see, all those quarts of oil soaking into the carpet.

[Kogarashi]

Lumlite, let me just say that I like your AM and wish we had more like him at Wal-Mart.

[Becks]

Welcome!!!

AM: You should have done it.
Me:
AM: Used oil eats through plastic. Would've been a helluva mess in that RV.

I would've replied, "NOW you tell me!!!"

[MadRocketScientist]

Milk jug plastic is more stable (high density polyethylene) and can resist the trace amount of gasoline in used oil for quite a long time. Trash bags are mode of a low density polyethylene or polyurethane and can not resist gasoline for very long. As a matter of fact, polyurethane will melt within minutes in the presence of strong gas fumes.

[Crow The Robot]

Dimwit. Probably figured he could bully you into, doing whatever he wanted.