Tweet
Had a twist on the I WANT IT NOWWWWWWWWWWW! brand of SC today.
Customer cancelled his phone service today, and a tech was out to pick up his modem. Now when you do anything involving the phone service, it takes a day for the work order to close out.
Our system does not allow more than one open work order at time.
I can hear what's coming as of it was being announced by Michael Buffer:
"LET'S GET REAAAAAAAAAAAAAAADY TO COMPLAAAAAAAAAAAAAAAAAAAAAAIN!"
The guy wanted to subscribe to the Playboy channel ($19.99 a month as opposed to $11.99 per 6 hour block), and of course he couldn't because of the open order from his phone.
All he had to do was wait 24 hours and he would have had all the porny goodness his little heart (and little whatever else) could handle, but he of course needed to have it NOW NOW NOW NOWWWWWWWWW! He ended up calling 4-5 times during our busy part of the day and spent 2 hours on the phone. You'd think a guy who needed porn that bad would have better things to do for 2 hours, but I digress. The guy decided that he was just going to order whatever he wanted to watch and a supervisor would just have to reimburse him for the cost, said of course in that wonderful "I'm a sucky customer and don't even try to fight me on this" tone that makes your skin crawl.
Man, I wish I could hear the tape of that call when the guy drops that bombshell. Let's just say we don't credit adult programming that often unless it's a real "my son wasn't supposed to order that" kind of situation.
Customer cancelled his phone service today, and a tech was out to pick up his modem. Now when you do anything involving the phone service, it takes a day for the work order to close out.
Our system does not allow more than one open work order at time.
I can hear what's coming as of it was being announced by Michael Buffer:
"LET'S GET REAAAAAAAAAAAAAAADY TO COMPLAAAAAAAAAAAAAAAAAAAAAAIN!"
The guy wanted to subscribe to the Playboy channel ($19.99 a month as opposed to $11.99 per 6 hour block), and of course he couldn't because of the open order from his phone.
All he had to do was wait 24 hours and he would have had all the porny goodness his little heart (and little whatever else) could handle, but he of course needed to have it NOW NOW NOW NOWWWWWWWWW! He ended up calling 4-5 times during our busy part of the day and spent 2 hours on the phone. You'd think a guy who needed porn that bad would have better things to do for 2 hours, but I digress. The guy decided that he was just going to order whatever he wanted to watch and a supervisor would just have to reimburse him for the cost, said of course in that wonderful "I'm a sucky customer and don't even try to fight me on this" tone that makes your skin crawl.
Man, I wish I could hear the tape of that call when the guy drops that bombshell. Let's just say we don't credit adult programming that often unless it's a real "my son wasn't supposed to order that" kind of situation.
Comment