Hey there...new member here. I decided to join so I could post about some of the horrible customers I had at the supermarket I used to work at. I don't work there anymore (thank God!) but this guy I'm gonna write about now was one of the worst.
This happened on a pretty busy night at the supermarket. The lines were getting long so the CSM decided to get the girl that was cleaning belts and filling bags to take some customers. This girl was about 6 or 7 months pregnant. So this girl (Brittany) was in register 8 and I was in register 11 so I saw everything. However, the CSM thought Brittany was in register 7 and told an older man and his wife to go there. Brittany rushed over and told the man that she was actually in register 8 and to please come over there. Keep in mind that the man had only put about one or two items on the belt.
The man kinda stomped over to register 8 and this is the conversation that ensued:
B = Brittany
SC = Sucky Customer
NC = Nice Cashier
CSM = Customer Service
B: I'm sorry about that, sir.
SC: What the hell is going on in this place??? Are you all idiots or something???
B: I'm sorry, sir.
SC: (whips a box of tissues at B.)
B: (ducks)
SC: (whips some other grocery item at B.)
B: (ducks)
NC: Sir, what are you doing? She's pregnant!
SC: I don't f***** care what she is!
B: (runs over to another register to call the manager) Joe to register 8 immediately!
SC: Get the f*** over here! (whips a bag of frozen bagels at B.)
B: (ducks once again. Frozen bagels proceed to hit Craig, another cashier who has taken over bags and belts, in the head.)
By this time, the CSM has come out of the office.
CSM: Sir, please calm down!
SC: (stomps away) Don't f***** talk to her! (referring to his wife who is staying behind to get the groceries)
The worst part of all this is when the CSM tried to get an incident report and asked the wife for the SC's name and phone number, the wife goes "Why? What did he do?"
This definately was the worst SC I've ever seen in my 7 years of working at that supermarket. I didn't quit until about 6 months after this happened, but thankfully that horrible man never came into the store again.
This happened on a pretty busy night at the supermarket. The lines were getting long so the CSM decided to get the girl that was cleaning belts and filling bags to take some customers. This girl was about 6 or 7 months pregnant. So this girl (Brittany) was in register 8 and I was in register 11 so I saw everything. However, the CSM thought Brittany was in register 7 and told an older man and his wife to go there. Brittany rushed over and told the man that she was actually in register 8 and to please come over there. Keep in mind that the man had only put about one or two items on the belt.
The man kinda stomped over to register 8 and this is the conversation that ensued:
B = Brittany
SC = Sucky Customer
NC = Nice Cashier
CSM = Customer Service
B: I'm sorry about that, sir.
SC: What the hell is going on in this place??? Are you all idiots or something???
B: I'm sorry, sir.
SC: (whips a box of tissues at B.)
B: (ducks)
SC: (whips some other grocery item at B.)
B: (ducks)
NC: Sir, what are you doing? She's pregnant!
SC: I don't f***** care what she is!
B: (runs over to another register to call the manager) Joe to register 8 immediately!
SC: Get the f*** over here! (whips a bag of frozen bagels at B.)
B: (ducks once again. Frozen bagels proceed to hit Craig, another cashier who has taken over bags and belts, in the head.)
By this time, the CSM has come out of the office.
CSM: Sir, please calm down!
SC: (stomps away) Don't f***** talk to her! (referring to his wife who is staying behind to get the groceries)
The worst part of all this is when the CSM tried to get an incident report and asked the wife for the SC's name and phone number, the wife goes "Why? What did he do?"
This definately was the worst SC I've ever seen in my 7 years of working at that supermarket. I didn't quit until about 6 months after this happened, but thankfully that horrible man never came into the store again.
Comment