This is a conversation I overheard yesterday. The customer had recently purchased a "smart phone" (why do stupid people buy these?) and couldn't figure out the "backing up" concept of it.
SC (obviously)
CW: The poor coworker who had to put up with this person
SC: I plugged the cable into my Treo and I can't seem to get it to back everything up.
CW: You need to use the software that came with it to back it up.
SC: Oh, is that what that disc was for? I saw it, but I didn't see anywhere to put it in.
CW: All computers today come with a CD-ROM drive (I'm glad he didn't get into DVD-ROM etc.. for reasons that will be obvious soon). Just put the disc in the drive and follow the directions.
SC: I need a computer? No one told me that! I can't afford a computer! That's what I got this?
Note: The customer was just plugging the datacable into the phone and leaving the other end unplugged thinking that is how you backed it up.
SC (obviously)
CW: The poor coworker who had to put up with this person
SC: I plugged the cable into my Treo and I can't seem to get it to back everything up.
CW: You need to use the software that came with it to back it up.
SC: Oh, is that what that disc was for? I saw it, but I didn't see anywhere to put it in.
CW: All computers today come with a CD-ROM drive (I'm glad he didn't get into DVD-ROM etc.. for reasons that will be obvious soon). Just put the disc in the drive and follow the directions.
SC: I need a computer? No one told me that! I can't afford a computer! That's what I got this?
Note: The customer was just plugging the datacable into the phone and leaving the other end unplugged thinking that is how you backed it up.
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