Tweet
... to explain how to remove a router and connect directly to the modem. And the only reason it didn't take longer is because her cell phone lost it's signal.
16 minutes just to force a modem from registration into valid status because we regular agents no longer have control of that program and we have to rely on someone else to do it. And the only reason it didn't take longer is because the customer got pissed and hung up.
grrr it was one of those days.
16 minutes just to force a modem from registration into valid status because we regular agents no longer have control of that program and we have to rely on someone else to do it. And the only reason it didn't take longer is because the customer got pissed and hung up.
grrr it was one of those days.
Comment