Why does every single time that we ask a customer to do something that they are not used to that its automatically new? I had two customers who wanted cash back from thier deposit. On the deposit slip it says IN PLAIN ENGLISH that to SIGN HERE IF CASH RECEIEVED. I tell these two customers that and they just say, "is this new? i have been here for years and nobody asked me!". I don't have to ask, its there on the deposit slip. How can a person who has been an account holder for years not notice the line on the bottom of the slip?
Also, its not new if OTHER customers know to SIGN if getting cashback.
Also, its not new if OTHER customers know to SIGN if getting cashback.
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