I'm kinda new to this site, so let me test my storytelling acumen with one of my favorite lousy customer stories. I'll try and tone down my language so that all may enjoy the scariest customers ever.
In the gas station, we had a customer who was known as, well..a woman of ill repute. She didn't perform sex acts for pay, mind you, but she did get a number of men to do things for her by performing sex acts with them. Her poor husband was a nice guy, and oblivious to the fact that every week his wife would come in with a different man and buy a pack of condoms. She's tried a few times to get away with the old "I bought these cigarettes here and they're the wrong kind, I want a refund with no receipt" story, and threw a fit when I pointed at the "no refunds, period" sign we have hanging from the register. Also of note in the story is the fact that, although male, I take pride in my long hair (goes down far past my shoulders), usually letting it down rather than keeping it in a ponytail. Anyways, the Sucky Customer in question comes in alone one night, and here's how the conversation goes:
SC=Sucky Customer
W=Wraith(Me!)
SC: Hey, ah, gimmie a pack'a Marburra Ultra Lats!
W:Um..Okay, Marlboro Ultra Lights..*I pull a pack and scan it, but I already know the price so I recite it as it scans* That'll be $3.76.
SC: Here. *She tosses two rumpled dollar bills and a quarter onto my counter and makes a grab for the cigarette pack, which I make sure to keep in my hand until the money's all there*
W: That's only Two Twenty-Five. The pack costs about a buck fifty more. (I'll let a penny slide in the name of simplicity)
SC: Nuh-uh! I come here every week and they cost like Two Bucks!
W: The price hasn't changed in over two years. I knew the price before I even scanned it. And you paid $3.76 the last half-dozen times you've been in here. If 2.25 is all you can afford, I've got some cheaper ultra-lights.
SC: Well, you should just pay for the rest of the pack then!
W: ...um..why would I want to do that?
SC: Because I'm pregnant, and if you don't, I'll tell your manager that you were smoking pot!(Ironically, I'm the only one working at the store that didn't smoke pot, the store had just lost its assistant manager for flubbing a drug test, which are administered every time the store has more than 5 bucks in shrink)
W: There's a camera pointed right at me the whole time I'm here. Are you simply assuming that I'm a pothead because I keep my hair long?
SC: My dealer friend says that he sells pot to you all the time!
W: I'm afraid you've got the wrong guy, ma'am. I'm clean as a whistle. I don't even take aspirin when I get a headache.
SC: Well, I'm not leaving until you give me my cigarettes! *She stands in front of the door* And no one's getting in, either!
W: Please, leave the store before I call the police.
SC: You can't do that! I'm pregnant! *At this point, she takes a swing at me, which misses entirely. I grab the fist and open the door, gently pushing her out*
SC: Hey, this is assault! I'm going to sue you, and have my boyfriend come in and kill you!
W: Bye now!
I run back in and lock the door. She beats on it a few times and eventually leaves. The scary part comes a few hours later, when I see her truck pull up again, and her boyfriend is coming out of the truck. I lock the door and call the police on him, and he runs away. He actually came back to the store the next day to ask the manager when I'd be in next, actually telling the manager that he wanted to bring his gun and shoot me when I was in next, and he eventually had a restraining order put on him. I'm so glad I was fired from that place, he was one of at least five customers that wanted to kill me.
In the gas station, we had a customer who was known as, well..a woman of ill repute. She didn't perform sex acts for pay, mind you, but she did get a number of men to do things for her by performing sex acts with them. Her poor husband was a nice guy, and oblivious to the fact that every week his wife would come in with a different man and buy a pack of condoms. She's tried a few times to get away with the old "I bought these cigarettes here and they're the wrong kind, I want a refund with no receipt" story, and threw a fit when I pointed at the "no refunds, period" sign we have hanging from the register. Also of note in the story is the fact that, although male, I take pride in my long hair (goes down far past my shoulders), usually letting it down rather than keeping it in a ponytail. Anyways, the Sucky Customer in question comes in alone one night, and here's how the conversation goes:
SC=Sucky Customer
W=Wraith(Me!)
SC: Hey, ah, gimmie a pack'a Marburra Ultra Lats!
W:Um..Okay, Marlboro Ultra Lights..*I pull a pack and scan it, but I already know the price so I recite it as it scans* That'll be $3.76.
SC: Here. *She tosses two rumpled dollar bills and a quarter onto my counter and makes a grab for the cigarette pack, which I make sure to keep in my hand until the money's all there*
W: That's only Two Twenty-Five. The pack costs about a buck fifty more. (I'll let a penny slide in the name of simplicity)
SC: Nuh-uh! I come here every week and they cost like Two Bucks!
W: The price hasn't changed in over two years. I knew the price before I even scanned it. And you paid $3.76 the last half-dozen times you've been in here. If 2.25 is all you can afford, I've got some cheaper ultra-lights.
SC: Well, you should just pay for the rest of the pack then!
W: ...um..why would I want to do that?
SC: Because I'm pregnant, and if you don't, I'll tell your manager that you were smoking pot!(Ironically, I'm the only one working at the store that didn't smoke pot, the store had just lost its assistant manager for flubbing a drug test, which are administered every time the store has more than 5 bucks in shrink)
W: There's a camera pointed right at me the whole time I'm here. Are you simply assuming that I'm a pothead because I keep my hair long?
SC: My dealer friend says that he sells pot to you all the time!
W: I'm afraid you've got the wrong guy, ma'am. I'm clean as a whistle. I don't even take aspirin when I get a headache.
SC: Well, I'm not leaving until you give me my cigarettes! *She stands in front of the door* And no one's getting in, either!
W: Please, leave the store before I call the police.
SC: You can't do that! I'm pregnant! *At this point, she takes a swing at me, which misses entirely. I grab the fist and open the door, gently pushing her out*
SC: Hey, this is assault! I'm going to sue you, and have my boyfriend come in and kill you!
W: Bye now!
I run back in and lock the door. She beats on it a few times and eventually leaves. The scary part comes a few hours later, when I see her truck pull up again, and her boyfriend is coming out of the truck. I lock the door and call the police on him, and he runs away. He actually came back to the store the next day to ask the manager when I'd be in next, actually telling the manager that he wanted to bring his gun and shoot me when I was in next, and he eventually had a restraining order put on him. I'm so glad I was fired from that place, he was one of at least five customers that wanted to kill me.
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