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You know, I hate customers. All of them, in fact. I put up with the stupid questions and nasty attitudes, even though sometimes I want to stick my fist through their faces. Today, instead, I almost stuck my foot through the door.
Nothing major happened today. It was just a constant flow (every 5 minutes...seriously) of idiotic questions and lazy, nasty bastards. I can put up with this kind of thing (barely) when it is at least in 15 minute intervals. I have never experianced so many jackasses as I did today.
I had to do Greeting Cards today, and probably all week, as the Card Lady's father passed away this weekend. No problem, I actually enjoy doing Cards. I am good at it (now there is something to be proud of) and it relaxes me, while at the same time it makes the day go by very quickly (bonus!).
Here we go!
As I was doing Cards, I was standing in a place which made me the first employee that someone would see when they walked in. Now normally, people are lazy, but if they do not spot an employee straight away, there is a higher chance that they will try to find the stuff that they want first, before seeking out an employee to pester and guide them. But, there was no reason for anyone to actually SHOP when I was standing there to take their 'ittle bitty hands and lead them to what they wanted. Errrrrrrrrrrrrr.
If I had to hear "Let's go ask the lady" come from some asshole's mouth (hmm.....is that possible?) as soon as they walked into the door again, I was going to combust. I actually cringed when I heard it. I tried to run on more than one occasion. LReally. Here are some examples of the wonderful questions:
"Where can I find books"?
-Downstairs, where all the books are, just follow the HUGE sign RIGHT IN FRONT OF YOUR FACE.
"Where can I pre-order the new Harry frickin' Potter"?
-At any till point, where there are HUGE signs posted and I know that you know where they are as I have seen you in here about 60 times before"
"Do you have the book Life in the UK"?
-We usually carry it, but it sells out like pointy ears at a Star Trek convention. May I suggest that you check in the BOOKS department, where they will know more, as I am upstairs with the Greeting Cards, which has nothing to do with books.
"Do you carry, like, biographies"?
-Well, we are a bookstore, so I assume that we carry them, but I have to insist that you actually have a look in the Books Dept. for yourself.
"Do you have any big birthday cards"?
-We do have large cards, but they are all in different places, according to company. You will have to LOOK FOR YOURSELF. The card dept is not that big, in fact, it is very tiny. LOOK, DAMN YOU, LOOK!!!!!!!
"Do you sell dvd's and where are they"?
-"We sell them. and I recognize you, so you know where they are, they are downstairs. Again, follow the HUGE sign right in front of your stupid face that says "BOOKS DVD CD GAMES".
"How do I get downstairs"?
-Um, you walk down the stairs that are directly in front of you, or take the elevator"! IDIOT!
I think that tomorrow I will carry a bag 'o treats and tell people that they can have one if they manage to find something without my help! Yummy! And free.....tempting?
I also had many stupid little questions such as "stapler". Yes, I know, you think this is not a question. It is not typed in the form of a question, nor was it said to me in the form of a question, but trust me, it was a question. You know, when people can't be bothered to from a sentence, and just yack up the word of whatever the hell they are looking for. So, yeah, "stapler". Right over here, Sir!
Had 2 stand-out, classy people today. One was a lady. One was a man. Or rather, one was a nutter and one was a prick.
Nutter:
Long story short, this old bag came in raising all hell. Loud as can be. She bought a paper on Saturday, paid 70p for it (gasp!) and found that it did not have the free crappy tv guide in it. She realized this when she got home. She did not want to come back to town, so she waited 2 days to come back for her tv guide. Ha!!!! Hello, you stupid frickin dumbass, it was a free tv guide from Saturday's paper! It is Monday! We have to send them back on Saturday. And, I am sorry, but she should have checked before she bought it. Not our responsibility. So, she managed to yell at everyone in the shop (except for me.....high five!) Manager told her there was nothing he could do, cause we do not have any of the tv guides left from SATURDAY. She said she would write a letter of complaint because we "were doubting her, the CUSTOMER"! *outrage*. How we were doubting her, I am unsure. She proceeded to go upstairs and buy a tv guide for 35p and complain that she wasted 70p and now 35p and what an outrage it was and blah blah blah...shut up!!!!!!!
Prick:
Now, I am sure people in the UK know of the free dvd that comes daily with one newspaper or another. If not, that is what it is. Every week, some newspaper runs a promo where if you buy a paper, cut out a token, and bring it into WHShit you get a free dvd. You have to come everyday, and you have to buy the paper and bring the token. We have nothing to do with it. The paper sends them everyday (we only get delivery of that day's dvd on that day), we send whatever we have left at the end of the day back to the paper. They are not for sale on their own and we are not permitted to give them out without a token.
Well, Prick comes up to me (cuts in the queue) and slams money down on the counter. He says "I wanna buy the whole weeks free dvd's". I say that I am sorry, but we can't do that. I explain that they are free with the paper and not for sale. I say that he needs to come in everyday and buy a paper. His answer? "I don't wanna come in everyday, so I am gonna buy 'em". I tell him that this is not possible...blah blah blah. He then says that the paper says that WHShit sells them. I tell him that we do not sell them, he says that we do.....on and on and on and on. Finally, I say that he needs to send off for them through the paper. He says that he doesn't want to do that. I tell him that it isn't possible to get them from us all in one anyway, as we don't have them uintil the day. He gets angry and grunts off to the news stand. I say loudly "I have to go on break before I kill someone". I leave, come back just in time to see him leave out the door and give me the finger. Nice. And very clever.
Oh and there was the lady with the box measurements. She had a box (WHShit brand) at home and she needed the same box with the same measurements. She said that she took the measurements by herself. She was blind (she actually was), but I assumed that the measurements were accurate. Nope. I have no idea what box she measured, but nothing "measured up". I got a ruler and everything to help her. She was very nice, but she said that she had the box top at home....should have brought that in. I felt a bit bad, because she was the only nice person I had all day, and I actually wanted to help her.
But all the other dillweeds (I have just bought series 1 and 2 of Bevis and Butthead...HELL YEAH!) made me forget all about that and hate everyone again.
So, thanks for reading my rant. I needed to write it. I know it all sounds petty, but there was no end to the questions and idiocy. There were so many more that I could have written, but not enough space or time. Just had "one of those days".
And, yes, I kicked the door and dented it at some point, I think after the 300th question.
Nothing major happened today. It was just a constant flow (every 5 minutes...seriously) of idiotic questions and lazy, nasty bastards. I can put up with this kind of thing (barely) when it is at least in 15 minute intervals. I have never experianced so many jackasses as I did today.
I had to do Greeting Cards today, and probably all week, as the Card Lady's father passed away this weekend. No problem, I actually enjoy doing Cards. I am good at it (now there is something to be proud of) and it relaxes me, while at the same time it makes the day go by very quickly (bonus!).
Here we go!
As I was doing Cards, I was standing in a place which made me the first employee that someone would see when they walked in. Now normally, people are lazy, but if they do not spot an employee straight away, there is a higher chance that they will try to find the stuff that they want first, before seeking out an employee to pester and guide them. But, there was no reason for anyone to actually SHOP when I was standing there to take their 'ittle bitty hands and lead them to what they wanted. Errrrrrrrrrrrrr.
If I had to hear "Let's go ask the lady" come from some asshole's mouth (hmm.....is that possible?) as soon as they walked into the door again, I was going to combust. I actually cringed when I heard it. I tried to run on more than one occasion. LReally. Here are some examples of the wonderful questions:
"Where can I find books"?
-Downstairs, where all the books are, just follow the HUGE sign RIGHT IN FRONT OF YOUR FACE.
"Where can I pre-order the new Harry frickin' Potter"?
-At any till point, where there are HUGE signs posted and I know that you know where they are as I have seen you in here about 60 times before"
"Do you have the book Life in the UK"?
-We usually carry it, but it sells out like pointy ears at a Star Trek convention. May I suggest that you check in the BOOKS department, where they will know more, as I am upstairs with the Greeting Cards, which has nothing to do with books.
"Do you carry, like, biographies"?
-Well, we are a bookstore, so I assume that we carry them, but I have to insist that you actually have a look in the Books Dept. for yourself.
"Do you have any big birthday cards"?
-We do have large cards, but they are all in different places, according to company. You will have to LOOK FOR YOURSELF. The card dept is not that big, in fact, it is very tiny. LOOK, DAMN YOU, LOOK!!!!!!!
"Do you sell dvd's and where are they"?
-"We sell them. and I recognize you, so you know where they are, they are downstairs. Again, follow the HUGE sign right in front of your stupid face that says "BOOKS DVD CD GAMES".
"How do I get downstairs"?
-Um, you walk down the stairs that are directly in front of you, or take the elevator"! IDIOT!
I think that tomorrow I will carry a bag 'o treats and tell people that they can have one if they manage to find something without my help! Yummy! And free.....tempting?
I also had many stupid little questions such as "stapler". Yes, I know, you think this is not a question. It is not typed in the form of a question, nor was it said to me in the form of a question, but trust me, it was a question. You know, when people can't be bothered to from a sentence, and just yack up the word of whatever the hell they are looking for. So, yeah, "stapler". Right over here, Sir!
Had 2 stand-out, classy people today. One was a lady. One was a man. Or rather, one was a nutter and one was a prick.
Nutter:
Long story short, this old bag came in raising all hell. Loud as can be. She bought a paper on Saturday, paid 70p for it (gasp!) and found that it did not have the free crappy tv guide in it. She realized this when she got home. She did not want to come back to town, so she waited 2 days to come back for her tv guide. Ha!!!! Hello, you stupid frickin dumbass, it was a free tv guide from Saturday's paper! It is Monday! We have to send them back on Saturday. And, I am sorry, but she should have checked before she bought it. Not our responsibility. So, she managed to yell at everyone in the shop (except for me.....high five!) Manager told her there was nothing he could do, cause we do not have any of the tv guides left from SATURDAY. She said she would write a letter of complaint because we "were doubting her, the CUSTOMER"! *outrage*. How we were doubting her, I am unsure. She proceeded to go upstairs and buy a tv guide for 35p and complain that she wasted 70p and now 35p and what an outrage it was and blah blah blah...shut up!!!!!!!
Prick:
Now, I am sure people in the UK know of the free dvd that comes daily with one newspaper or another. If not, that is what it is. Every week, some newspaper runs a promo where if you buy a paper, cut out a token, and bring it into WHShit you get a free dvd. You have to come everyday, and you have to buy the paper and bring the token. We have nothing to do with it. The paper sends them everyday (we only get delivery of that day's dvd on that day), we send whatever we have left at the end of the day back to the paper. They are not for sale on their own and we are not permitted to give them out without a token.
Well, Prick comes up to me (cuts in the queue) and slams money down on the counter. He says "I wanna buy the whole weeks free dvd's". I say that I am sorry, but we can't do that. I explain that they are free with the paper and not for sale. I say that he needs to come in everyday and buy a paper. His answer? "I don't wanna come in everyday, so I am gonna buy 'em". I tell him that this is not possible...blah blah blah. He then says that the paper says that WHShit sells them. I tell him that we do not sell them, he says that we do.....on and on and on and on. Finally, I say that he needs to send off for them through the paper. He says that he doesn't want to do that. I tell him that it isn't possible to get them from us all in one anyway, as we don't have them uintil the day. He gets angry and grunts off to the news stand. I say loudly "I have to go on break before I kill someone". I leave, come back just in time to see him leave out the door and give me the finger. Nice. And very clever.
Oh and there was the lady with the box measurements. She had a box (WHShit brand) at home and she needed the same box with the same measurements. She said that she took the measurements by herself. She was blind (she actually was), but I assumed that the measurements were accurate. Nope. I have no idea what box she measured, but nothing "measured up". I got a ruler and everything to help her. She was very nice, but she said that she had the box top at home....should have brought that in. I felt a bit bad, because she was the only nice person I had all day, and I actually wanted to help her.
But all the other dillweeds (I have just bought series 1 and 2 of Bevis and Butthead...HELL YEAH!) made me forget all about that and hate everyone again.
So, thanks for reading my rant. I needed to write it. I know it all sounds petty, but there was no end to the questions and idiocy. There were so many more that I could have written, but not enough space or time. Just had "one of those days".
And, yes, I kicked the door and dented it at some point, I think after the 300th question.
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