Honest to Pete, can someone tell me what is so hard about placing an order at the drive-thru???
Seriously, at least a dozen times a day, I'll take the order, give them the total, they'll drive up... and add more on! First of all, if you're not finished yet, just tell me! If I go fast, it's because we're busy, and if the customers behind you have to wait, they're going to become irate, and guess who they'll take it out on?
That's right, ME! Also, if I take the time and trouble to alter your order, have the decency to thank me! I have to take care of you and the other person placing the order, and it's fucking stressful! I once had a person completely alter their order from breakfast to lunch without so much as a "thank you"! Second of all, did you ever stop to think that maybe you really don't need or want said item that much if you only just thought of it???
Yesterday I had some old biddy place an order for nuggets and sauce. I gave her the total, told her to come around... and then she snapped at me,
SC: That's not what I want! I want to change my order!!
Of course, I've cleared my screen, so it's too late now, and I have to alter it when she comes up. As God is my witness, I put down exactly what she ordered, and she acted like it was MY fault that she changed her mind! So I changed her order, and she of course didn't say those two magic words I long to hear from my customers.
Oooh, but this one vile, stereotypical redneck guy (seriously, he had the mullet, the ratty tank top, missing teeth, and unfuckable wife/sister to boot) said two magic words to me recently:
Sucky Redneck Customer: Fuck you! You were fucking rude back there! We had more orders and you told me to come around! Fuck this! I'm never fucking coming back here again!
Me: All right. Have a great day! (By the way, I'm sure he and his sister/wife were on their way to a Klan meeting)
Look, Cletus, it's no fault of mine that you didn't take the initiative to say "I'm not done yet!" I genuinely thought you were done. And how hard is it to decide what you want and say it? Ordering fast food isn't a major life decision! Just spit out your order and be done with it! What's the big fucking deal, people?? You're just going to poop out your food later anyway!!
Seriously, at least a dozen times a day, I'll take the order, give them the total, they'll drive up... and add more on! First of all, if you're not finished yet, just tell me! If I go fast, it's because we're busy, and if the customers behind you have to wait, they're going to become irate, and guess who they'll take it out on?
That's right, ME! Also, if I take the time and trouble to alter your order, have the decency to thank me! I have to take care of you and the other person placing the order, and it's fucking stressful! I once had a person completely alter their order from breakfast to lunch without so much as a "thank you"! Second of all, did you ever stop to think that maybe you really don't need or want said item that much if you only just thought of it???
Yesterday I had some old biddy place an order for nuggets and sauce. I gave her the total, told her to come around... and then she snapped at me,
SC: That's not what I want! I want to change my order!!
Of course, I've cleared my screen, so it's too late now, and I have to alter it when she comes up. As God is my witness, I put down exactly what she ordered, and she acted like it was MY fault that she changed her mind! So I changed her order, and she of course didn't say those two magic words I long to hear from my customers.
Oooh, but this one vile, stereotypical redneck guy (seriously, he had the mullet, the ratty tank top, missing teeth, and unfuckable wife/sister to boot) said two magic words to me recently:
Sucky Redneck Customer: Fuck you! You were fucking rude back there! We had more orders and you told me to come around! Fuck this! I'm never fucking coming back here again!
Me: All right. Have a great day! (By the way, I'm sure he and his sister/wife were on their way to a Klan meeting)
Look, Cletus, it's no fault of mine that you didn't take the initiative to say "I'm not done yet!" I genuinely thought you were done. And how hard is it to decide what you want and say it? Ordering fast food isn't a major life decision! Just spit out your order and be done with it! What's the big fucking deal, people?? You're just going to poop out your food later anyway!!
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