Who gave you permission to use the phone?

[flybye023]

This story is my sister’s. She works in a call center for a credit card company.

OB (Old Biddy)
S (Sister)

Backstory: Customer’s credit card was closed due to default. OB was supposed to pay $15 a month to pay off her debt and had missed 3 months in the past six month period. Her issue here was because her most recent bill was for $60 instead of $15.

OB: I want to know why I’m being charged $60 this month.

S: Well, it looks like you have missed a few payments so this is those three payments plus your current one.

OB: But I paid $15 dollars last month. I’m only supposed to pay $15 each month.

S: Right, but you missed three months and it compounded.

OB: But I paid $15 dollars laaast monnnth!

S: Right, but you still owe for the two months you didn’t pay and for this month. Your current bill is for $60; $15 for each of the three months you missed and $15 for the current month.

OB: I don’t understand! You people need to stop calling me!

S: Ma’am, you called us. I didn’t call you, you called me.

OB: You’re confusing me! I want your name! I neeeeed to know who I’m talking to.

S: (sigh) My name is “Brittney”

OB: Wendy?

S: No, Brittney

OB: What? David? Spell your name please!

S: B-R-I-T-T-N…

OB: N!? N!? where did you get “N”!? Why did you put an “N” in your name?

S: (because, you senile old bat, there IS an “N” in my name) Okay, let’s start again. It’s Brittney…B-R-I-T-T-N-E-Y.

OB: Ohhhh. Brittney! Well that’s a normal name.

S: (Thanks, I'll be sure to let my parents know you approve)

OB: Well you guys need to lower my bill because...(say it with me boys and girls)...I'm on a fiiiixed iiincooome!


Sis eventually gets OB off the phone after about a half hour.

[mariamousie1]

My last name is DeCaire, I know full well the horrors of people not being able to spell or pronounce your name. Most people think there's an L in it. My mom was at the bank once, the woman said "We'll do this right away, Mrs. DeClaire" my mom said "No L." The woman said "Okay, we'll get right on it, Noelle."

That being said, I think that old lady lived next door to me once. Can't believe she's still alive.

[cinema guy]

"We'll do this right away, Mrs. DeClaire" my mom said "No L." The woman said "Okay, we'll get right on it, Noelle."

I'm sorry but that is so funny. I'm It could be a comedy sketch.

[Bright_Star]

So she's on a fixed income? Since when did that become an excuse NOT to pay what you owe?

[aurelemsrealm]

My last name is DeCaire, I know full well the horrors of people not being able to spell or pronounce your name. Most people think there's an L in it. My mom was at the bank once, the woman said "We'll do this right away, Mrs. DeClaire" my mom said "No L." The woman said "Okay, we'll get right on it, Noelle."

I'm sorry, but that's funny.

[White_Knight1989]

My mom was at the bank once, the woman said "We'll do this right away, Mrs. DeClaire" my mom said "No L." The woman said "Okay, we'll get right on it, Noelle."

You, ma'am, have made my day a brighter one!

[protege]

So she's on a fixed income? Since when did that become an excuse NOT to pay what you owe?

Exactly. Last time I checked, we're *all* on a fixed income. Yet, somehow, the rest of us pay our bills on time

[mariamousie1]

Wow, that must have been funnier than I thought! *bows*

[aurelemsrealm]

Yes, it was pretty good. When I first read your post, I read your last name as "DeClaire" rather than "DeCaire," but I caught on almost immediately that I had misread it, especially after reading about "Noelle." WAHAHAHAHAHA!!!!!!

Your Jedi mind tricks will not work on me!

[CancelMyService]

Man, there's two reasons I never give my last name out to customers:

1. It's none of their effin' business.

and

2. They'd never get it right anyway.


My name is only 5 letters, but it's uncommon and easily confused for a very common name that is spelled similarly. I joke with my manager who has a very long Polish name that mine probably gets butchered as much if not more than his. I don't think anyone outside of my family ever gets it right on the first attempt.

[Andara Bledin]

My last name is DeCaire, I know full well the horrors of people not being able to spell or pronounce your name. Most people think there's an L in it. My mom was at the bank once, the woman said "We'll do this right away, Mrs. DeClaire" my mom said "No L." The woman said "Okay, we'll get right on it, Noelle."

*snicker*

Actually, my mother ran into that once. My brother was having trouble with one of his classes and my mother had gone to talk to the teacher.

After the teacher managed to screw up our last name three separate times, with my mother correcting her the first two, my mother ended the discussion and had my brother transferred out of her class and filed a complaint against the teacher.

The name in question is Mobley, and the teacher couldn't get past saying it as Morley.

^-.-^