The day progressed normally up until 10 minutes after my shift was over (my relief showed up 20 minutes late -_-) and this old guy showed up wanting a DVD R. No problem. The transaction goes normally, I offer him the plans and he says "No, I'm not interested. I don't wnat it. I don't even want to hear about it." Great...So he goes to pay and hands me a credit card. No problem. I scan it on my register, it goes through.
Me: "Will you sign for me please, sir?"
Him: "...WHAT?! You're not gonna ask for my ID?!"
Me: "....No."
Him: "WELL WHY NOT?! HOW DO YOU KNOW IT'S ME?!"
I tried to make a joke of it and said "Well you have an honest face." Yeah...that went over like a lead balloon.
Him: "I'm serious! How do you know someone didn't steal my card?!"
Me:
Him: "Well what would you do if it were YOUR card?!"
Me: "I'd have to monitor the purchases on it and cancel it." *shrug*
Him: "WELL I JUST DON'T UNDERSTAND BEST BUY'S POLICIES ON THIS."
Me: *to my coworker* "What the FUCK just happend?"
My coworker told me that we used to ask for ID with debit/credit purchases....but so many customers complained to corporate office that they basically told us not to do it anymore. GAH! What a great way to end my day!
Me: "Will you sign for me please, sir?"
Him: "...WHAT?! You're not gonna ask for my ID?!"
Me: "....No."
Him: "WELL WHY NOT?! HOW DO YOU KNOW IT'S ME?!"
I tried to make a joke of it and said "Well you have an honest face." Yeah...that went over like a lead balloon.
Him: "I'm serious! How do you know someone didn't steal my card?!"
Me:
Him: "Well what would you do if it were YOUR card?!"
Me: "I'd have to monitor the purchases on it and cancel it." *shrug*
Him: "WELL I JUST DON'T UNDERSTAND BEST BUY'S POLICIES ON THIS."
Me: *to my coworker* "What the FUCK just happend?"
My coworker told me that we used to ask for ID with debit/credit purchases....but so many customers complained to corporate office that they basically told us not to do it anymore. GAH! What a great way to end my day!
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