A Reprieve - or - What constitutes a SC?

[ShortTemperHatesStupidity]

So I was poking around on MSN on the last few minutes of my day today, killing time, and remembered a post from a while back that cursed MSN for posting an article on how consumers can get deals on just about anything. Frankly it included a lot of tips that would get you blacklisted, and most (if not all) would piss off the Pope at some point. Imagine my delight at this article:

http://articles.moneycentral.msn.com...dCustomer.aspx

Finally a story about what being an SC can do to you...

Hooray for the reprieve!

[Ill_Used_Heroine]

That was an interesting read ... thanks for posting the link

You know, I really wish someone would do an expose on those self-important, irritating, annoying, abusive, etc., customers and the poor unfortunate wage-slaves who don't even get paid enough to take that kind of crap from anyone. You know, like have someone wired with a cam go undercover and work a few different entry-level jobs, like food service, retail associate (toy store, book store, electronics store, etc.), hotel service.

Sometimes, I just wish these people could be forced see and hear themselves. Better yet, make THEM wait on customers just like themselves for a living.

[WorkAtBBuy]

That was an interesting read ... thanks for posting the link

You know, I really wish someone would do an expose on those self-important, irritating, annoying, abusive, etc., customers and the poor unfortunate wage-slaves who don't even get paid enough to take that kind of crap from anyone. You know, like have someone wired with a cam go undercover and work a few different entry-level jobs, like food service, retail associate (toy store, book store, electronics store, etc.), hotel service.

Sometimes, I just wish these people could be forced see and hear themselves. Better yet, make THEM wait on customers just like themselves for a living.

We can only dream

[Becks]

Sometimes, I just wish these people could be forced see and hear themselves. Better yet, make THEM wait on customers just like themselves for a living.

It'll never happen, but it's a nice thought.

[Jadedcarguy]

I read that yesterday and almost posted a link to it here. So many of the MSN Money articles are about how to be an SC in the face of the 'evil' companies, so this one made me smile. It's good to see someone pointing out that bad behavior sooner or later will bite you in the ass.

[walking with scissors]

Sometimes, I just wish these people could be forced see and hear themselves. Better yet, make THEM wait on customers just like themselves for a living.

Now that's an idea for a reality show that I'd actually watch.

[blas]

We could call it "A Day in My Shoes", except it'd definetly be more than a day.

Kind of like Morgan Spurlock's "30 days" show in which someone has a lifestyle change for 30 days.

30 days in which some self righteous asswipe has to work at the local Wal-Mart as a cashier. 30 days in which a bigwig at my factory has to put themselves in our slip-proof steel toes and get their hands and clothes dirty (God forbid!).

I'd sacrifice a night off and do overtime if I could personally witness something like that. It'd be like putting a mouse in a hungry snake's tank.

[Andara Bledin]

Somebody should seriously write that up and submit it somewhere. We've already got shows about living in other circumstances and doing things you wouldn't normally do. How about one where people who have had money all their lives and been handed an expensive education and gone straight into a white collar entry level position get to spend a month working behind the counter?

Basically have some prep go through the standard sub-standard training and left to fail- ... er, sorry... and left to fend out on the sales floor or behind the counter. Popular choices include Walmart or any big box, McDonalds, or any other corporate chain fast food place, and EB Games, or any other typical electronics/console store. Maybe we could work on them while their still not quite set in their ways and a little bit of understanding could go a long way.

End of Line.

^-.-^

[ShortTemperHatesStupidity]

So then the real question is, who's gonna write the proposal and submit it to FOX? You know they'd eat that reality show up...

[Talon]

Odd, thought I'd already posted this article:

http://www.customerssuck.com/board/s...ad.php?t=14405

Different web address, but practically the same article as it turns out.

[SCSlave]

I saw that article yesterday...is that not the best article ever?

As I've said before I work for a cell phone company, in a retail store (kiosk). My supervisor got an email a few weeks back about that Sprint (not my company btw) banning customers for using the customer service line too much. He thought it was horrible for Sprint to do that--and laughed about their 'idiocy'. I said "Dude, have you EVER worked in a call center?" "no?" I said "Then you don't see the humor in that......When people call in to call centers, they think they can say whatever they want to to the rep--including issuing death threats-- and they can't do a damn thing about it...Sprint is showing them NO THEY CAN'T! I love it!!"

OMG someone, seriously, call Fox. That would be the best show ever. I think, have hidden cameras on the SCs....then when they leave, tell them they were taping for a show and see if they would want to be a part of it. I also think the person who had the SC should get a shot at them. It would be great therapy.....not to mention hilarious to make the SC go crying for their mommies.