We're promoting our new tetra-packed wine at the store this week. We have a big display of it at the store entrance.
A customer had been looking at the display, so I meander over to see if she needs help. The following conversation ensues:
Her: What are those?
Me: Those are our tetra packs. We have four different varietals, and...
Her: Why?
Me: I'm sorry, why what?
Her: Why are they like that?
Me: Because our winery has decided to offer a new form of packaging.
Her: Why?
Me: Are you asking me what the benefits of tetras are? Because there are many, including...
Her: NO. WHY ARE THEY LIKE THAT?
Me: Um....well, there are many reasons why someone may choose to buy tetra-packed wine. For example, if you are travelling...
Her: I just want to know why they are like that! You obviously don't know!
And then she leaves.

I still have no idea what she wanted.
A customer had been looking at the display, so I meander over to see if she needs help. The following conversation ensues:
Her: What are those?
Me: Those are our tetra packs. We have four different varietals, and...
Her: Why?
Me: I'm sorry, why what?
Her: Why are they like that?
Me: Because our winery has decided to offer a new form of packaging.
Her: Why?
Me: Are you asking me what the benefits of tetras are? Because there are many, including...
Her: NO. WHY ARE THEY LIKE THAT?
Me: Um....well, there are many reasons why someone may choose to buy tetra-packed wine. For example, if you are travelling...
Her: I just want to know why they are like that! You obviously don't know!
And then she leaves.

I still have no idea what she wanted.
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