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We're advertising the Canon PowerShot A550 digital camera for $130 this week, and my store is out of stock on them. In fact, we've been out of stock since well before the ad was released, AND this camera has already been on clearance for at least 3 weeks. Moreover, to the best of my knowledge, our warehouse is out of them, so we won't be getting more.
Why the hell does corporate do this to us? I literally did this:
when I saw that part of the ad Saturday night.
So already I've been dealing with customers looking for this camera, and the whining and complaining when they find that I do not have one to sell them (we sold the display today, so we are well and truly OUT of them).
Whiney Old Lady SC: But the ad only came in the paper TODAY!
That's neither here nor there, lady. I am still OUT OF STOCK on that item.
Early on in this tortuous ordeal I sent two customers at the same time to the store on the other side of town, which still had TWO available for sale.
30 minutes later we get a call from Dan, who used to be our sales manager but recently transferred to that store. There must have been a disconnect somewhere, because apparently both customers thought I said there was only ONE camera available there, and so each tried to beat the other to it! One even went as far as to CUT THE OTHER OFF on the way into the parking lot of the other store.
The woman who was cut off tried arguing with Dan that because the other guy cut her off, she should have first dibs on the camera.
Dan: Relax, I have TWO.
Ok, seriously folks. It's a freaking CAMERA. It's not even all that good a camera. In fact, of all the Canons we stock, it's the lowest end. You can do much better, believe me. And while $130 is a reasonably good deal, it's sure as hell not worth resorting to Road Rage to get one, especially since I can get you a comparable Sony CyberShot S650 for the same price. Really. Take a deep breath and take it like an adult.
Seriously.
Why the hell does corporate do this to us? I literally did this:
when I saw that part of the ad Saturday night.So already I've been dealing with customers looking for this camera, and the whining and complaining when they find that I do not have one to sell them (we sold the display today, so we are well and truly OUT of them).
Whiney Old Lady SC: But the ad only came in the paper TODAY!
That's neither here nor there, lady. I am still OUT OF STOCK on that item.
Early on in this tortuous ordeal I sent two customers at the same time to the store on the other side of town, which still had TWO available for sale.
30 minutes later we get a call from Dan, who used to be our sales manager but recently transferred to that store. There must have been a disconnect somewhere, because apparently both customers thought I said there was only ONE camera available there, and so each tried to beat the other to it! One even went as far as to CUT THE OTHER OFF on the way into the parking lot of the other store.
The woman who was cut off tried arguing with Dan that because the other guy cut her off, she should have first dibs on the camera.
Dan: Relax, I have TWO.
Ok, seriously folks. It's a freaking CAMERA. It's not even all that good a camera. In fact, of all the Canons we stock, it's the lowest end. You can do much better, believe me. And while $130 is a reasonably good deal, it's sure as hell not worth resorting to Road Rage to get one, especially since I can get you a comparable Sony CyberShot S650 for the same price. Really. Take a deep breath and take it like an adult.
Seriously.
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