Tweet
I thought I'd posted this one a few nights ago, but I must not have. I don't know if I was just dreaming it, or I shut down the computer without hitting the submit button. It was late, and I was tired, so either is possible. Anyway, I've not seen the thread since.
So, I have this whiney old lady who seemed intent on complaining about everything. First, she asks where the gallons of milk are located. No big deal, I direct her to the dairy cooler.
She grabs a gallon of milk and takes it to the counter.
Then, she wants to know if we have fresh-baked donuts. We do have a small Krispy Kreme display case where customers can serve themselves and grab a donut. We receive a shipment to unbox for individual sale every night except Saturday night/Sunday morning. She walks over there and takes a quick look.
She comes back to the counter, "Don't you have any dozens that are already boxed."
"No, we unbox the donuts for individual sale when they arrive each night. However, we do have some boxes on the shelves below the donut case so that you can pick what you want if you'd like to purchase them by the dozen. It does work out slightly cheaper in half-dozens and dozens."
I know there were boxes ready for packaging because I always restock them and the other donut supplies when I put the new shipment of donuts in the case.
Whiney old bat: "You mean I have to box them myself?"
"Yeah, you can pick what you want that way. I'm sure you don't want me handling your food since I've been handling everyone's money this morning."
Her: "I didn't eat breakfast this morning, and I'm hungry now."
"Okay, go grab yourself a donut, then." *I'm not sure what more you could possibly want from me when it's just as easy to take your pick.*
Her: "I want to take some to my friends, too."
"Okay, get what you want for your friends, and grab one for the road." *I really do try to offer the simplest solution.*
She muttered something else, but I didn't pay much attention because I was watching a gas customer who was walking across the lot toward the building.
The woman comes back to the counter with her box of donuts. "I got six donuts."
"Okay, regular glazed or chocolate filled?"
"Chocolate, do you need to see them? You can if you don't believe me."
"No, that's okay. I'll take your word for it."
"Why did you need to know then?"
In that time, I'd done rang up her donuts and gallon of milk. "Just a minor price difference between regular and filled. That's all. Your total is......"
"I thought you said it was cheaper to by a half-dozen."
"The total includes your gallon of milk, too."
"Oh, it's expensive."
"Yep, it's expensive everywhere." Holding out hand waiting to collect payment.
She finally fishes her card out of her wallet and hands it to me. I twist it around in my hand and hold it next to the credit card terminal. "Swipe it like this, and select credit or debit."
"Oh, you don't do it for me."
"Okay......" I swipe it. "Credit or debit?"
"Credit"
I push the appropriate function button, and wait for the receipt.
"Sign here," pointing to the merchant copy. "This one's yours," pointing to the customer copy.
All done, I grab the merchant receipt and silently thank God as she leaves. It could have been worse, but it was annoying enough.
So, I have this whiney old lady who seemed intent on complaining about everything. First, she asks where the gallons of milk are located. No big deal, I direct her to the dairy cooler.
She grabs a gallon of milk and takes it to the counter.
Then, she wants to know if we have fresh-baked donuts. We do have a small Krispy Kreme display case where customers can serve themselves and grab a donut. We receive a shipment to unbox for individual sale every night except Saturday night/Sunday morning. She walks over there and takes a quick look.
She comes back to the counter, "Don't you have any dozens that are already boxed."
"No, we unbox the donuts for individual sale when they arrive each night. However, we do have some boxes on the shelves below the donut case so that you can pick what you want if you'd like to purchase them by the dozen. It does work out slightly cheaper in half-dozens and dozens."
I know there were boxes ready for packaging because I always restock them and the other donut supplies when I put the new shipment of donuts in the case.
Whiney old bat: "You mean I have to box them myself?"
"Yeah, you can pick what you want that way. I'm sure you don't want me handling your food since I've been handling everyone's money this morning."
Her: "I didn't eat breakfast this morning, and I'm hungry now."
"Okay, go grab yourself a donut, then." *I'm not sure what more you could possibly want from me when it's just as easy to take your pick.*
Her: "I want to take some to my friends, too."
"Okay, get what you want for your friends, and grab one for the road." *I really do try to offer the simplest solution.*
She muttered something else, but I didn't pay much attention because I was watching a gas customer who was walking across the lot toward the building.
The woman comes back to the counter with her box of donuts. "I got six donuts."
"Okay, regular glazed or chocolate filled?"
"Chocolate, do you need to see them? You can if you don't believe me."
"No, that's okay. I'll take your word for it."
"Why did you need to know then?"
In that time, I'd done rang up her donuts and gallon of milk. "Just a minor price difference between regular and filled. That's all. Your total is......"
"I thought you said it was cheaper to by a half-dozen."
"The total includes your gallon of milk, too."
"Oh, it's expensive."
"Yep, it's expensive everywhere." Holding out hand waiting to collect payment.
She finally fishes her card out of her wallet and hands it to me. I twist it around in my hand and hold it next to the credit card terminal. "Swipe it like this, and select credit or debit."
"Oh, you don't do it for me."
"Okay......" I swipe it. "Credit or debit?"
"Credit"
I push the appropriate function button, and wait for the receipt.
"Sign here," pointing to the merchant copy. "This one's yours," pointing to the customer copy.
All done, I grab the merchant receipt and silently thank God as she leaves. It could have been worse, but it was annoying enough.
)
Comment