The other day, a customer complained about the store being dirty even though it gets cleaned just about every night with this cleaning machine. I told her that I would see what I could do and informed my service desk coworker of the situation.
When the customer was in one of the checkout lines, I pointed her out to my service desk coworker. The customer let my service desk coworker know about the store being dirty. The service desk coworker had the customer verify what she meant and even mentioned the machine that was used to clean the store at night. The customer ended up arguing with the service desk coworker over the "dirty" store.
Later on, my service desk coworker coworker informed me that the customer had called. It turned out that the customer apologized for the way she had acted when she was in the store.

When the customer was in one of the checkout lines, I pointed her out to my service desk coworker. The customer let my service desk coworker know about the store being dirty. The service desk coworker had the customer verify what she meant and even mentioned the machine that was used to clean the store at night. The customer ended up arguing with the service desk coworker over the "dirty" store.

Later on, my service desk coworker coworker informed me that the customer had called. It turned out that the customer apologized for the way she had acted when she was in the store.

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