Murders, Broken Marriages and Captain America!

[sms001]

The next time the question was asked, I told the caller that we were in a facility in geosynchronous orbit above the Earth.

Management wants silly, management GETS silly!

It really is too bad about this backlash against "foreign" call centers. I used to have a good time during pauses in whatever I was calling about talking to reps about wherever they were.

[Bloodsoul]

Oooh, think they'd take Pottsylvania as an anwer towards the location question? Atleast that way if all goes wrong, you can just blame that moose and squirrel...

[Gravekeeper]

Sure... but everyone has an accent, and GK is no exception. I will have to listen to him again to see if I can get a closer match for his accent here in the states.

I've been accused of having a "Canadian" accent. I'm not entirely sure what that entails since much like the States the accent up here varies if you're in the east, west, north, south or dead in the middle.

I grew up on PEI ( the Maritimes accent is sort of like quasi-Australian. "Good day" is one word. ). Then I had a French Canadian step mother that lived with my dad and a French Canadian step brother to go with it. I spent my summers in Quebec as a kid/teen. Being young and impressionable I picked up a lot of French tilt on some words ( Much to the amusement of some in the family. =p )

Then we moved out to BC when I was 10, and I've been exposed to the west accents ever since.

So I suppose I have every Canadian accent at the same time. ><

Oh, and my mom's family is Scottish. All the women have this sort of melodic way of speaking. Since I was raised by my mom ( single parent ) I tend sound a lot like her. The tone I slip into when I'm in Operator Voice sounds *exactly* like my mom to the point where I wince when I listen to myself on calls. I've even caught myself using The Voice(tm) that she used when I was acting up as a kid. I end up using it on callers that are acting like children.. ><

GK sounds like a lovely, calm, old school, American radio DJ or newscaster.

Thank you. ;9

[Imogene]

Oooh, think they'd take Pottsylvania as an anwer towards the location question?

So, you went to Whatsamatta U too?

[EclipseDragon986]

I'm sure you meant "husband"? 'Cause otherwise, it sounds like a job for Jerry Springer!



I sure as hell wish they'd become their own independent country again. I certainly wouldn't be upset if they left the union! For me damnTexan is one word. Especially since they keep trying to steal our (New Mexico) water!

Keep in mind some of us are from Texas and have to put up with this kind of crap on a daily basis.

That having been said

*humorous*
Everyone knows that New Mexico doesn't have much water and what water it does have makes you bleed out your ass for a week

[Imogene]

*humorous*
Everyone knows that New Mexico doesn't have much water and what water it does have makes you bleed out your ass for a week

Wrong Mexico. Montezuma's Revenge come from a lot farther south.
And I was only saying that stuff about Texas as an observation. I've been warned by the parents about just going around saying I'd rather live in Missouri than Texas, as people tend to have... rather strong beliefs about Texas being...
Awesome.

[Sliceanddice]

I tend to get the "Where are you" grill from Tennessee, North Carolina and Arizona. They're all immediately suspicious when I don't communicate in the same manner as they. ( Which is to say forming complete sentences and using real words. <ducks> ).

hey im from arizona, and i use real words (ok i make a few to be cute) and complete sentences

[EclipseDragon986]

Wrong Mexico. Montezuma's Revenge come from a lot farther south.
And I was only saying that stuff about Texas as an observation. I've been warned by the parents about just going around saying I'd rather live in Missouri than Texas, as people tend to have... rather strong beliefs about Texas being...
Awesome.

Everyone has strong beliefs about where they come from being awesome. I live in Washington now and they ask me why I would ever want to move back because Washington is in some intangible way, 'better'. Pagan has a strong belief that New Mexico is awesome. Americans have strong beliefs that we're the best. It's human nature. And it's also human nature that some buttholes are going to try to lord that over.

If you look at history, considering the whole reason for the succession war with Mexico was because the majority of Texas' population was American and wanted to join the American States and free themselves from Mexico's tyranny, at the very beginning we never intended to be our own country. The US congress at the time refused to annex us once we one independence until California could be brought in as a free state as a compromise. It, just like the USA winning independence, was an accident of history that some dicks take far too personally.

[Imogene]

Except... according to policy my answer was correct.

Middle Earth.
Tokyo.
Denmark.
Angel Grove.

Technically, all fit your center's rules. Although two are fictitious. That's right, I'm looking at you, Denmark.

[CrazedClerk]

I'd just say I'm in Swasiland. Most customers would probably think it's made up anyway.

[Xarthedia]

Technically, all fit your center's rules. Although two are fictitious. That's right, I'm looking at you, Denmark.

Denmark's fictitious? But that means I must be fictitious! Or dreaming! Or entering another reality without even realizing it!

Or just being a smartass.

[TWOLF]

Personaly I thin the whole race issue will follow you no matter where you are or go. Personally I prefer when I call my credit card company to get the place in Canada. Since I'm partially deaf I have a hard time with accents and their branch out of Ny is a killer for me to be able to communicate with. I personaly only have a problem with people who are to dumb for their own good and would not work for a company that would treat people like that. I hate when people play the race card because I don't like being made to feel like I'm doing something I;m not. All of these people say it's not you, it's the company. But as a rep we handle the company policies and have to abide by them, but alot of people just can't understand it. Saying someone added charges to a bill because they are latino would be like adding a charge to a bill because someone is asian or whatever you want. It just can't be done. I almost said to one lady, yes ma'am we picked your name out of millions of people just to add a 9.99 charge on your bill, even though you said your kid would never do something like this.

[wanderingjoe72]

hey im from arizona, and i use real words (ok i make a few to be cute) and complete sentences

Hello fellow 'Zonie
I found the southwest has a lot of call centers. My theory is that in all practicality, there is no real appreciable accent for the region. This makes it easier for us to easily communicate with a larger client base.

My two cents.

[smileyeagle1021]

Hello fellow 'Zonie
I found the southwest has a lot of call centers. My theory is that in all practicality, there is no real appreciable accent for the region. This makes it easier for us to easily communicate with a larger client base.

My two cents.

unlike salt lake that has a crap load of call centers because under salt lake is where 2 of the major transcontinental broadband lines intersect... and all call centers here use VoIP... internet broadband is so cheap here compared to other places... that and with so many schools there is a huge cheap labor force that like the idea of being able to do homework between calls (and work at least 30 hours per week and most places will pay your tuition)..

[Enigma]

Argh, when I worked in a call center I absolutly loathed the people who asked where I was located. I once had a woman scream at me over it so bad I started crying on the phone

W: Where are you located?
M: United States, m'am
W: Where?
M: Er.. West Virginia?
W: Are you sure?
M: (What the hell, you want to me to give you my ssn for a background check? Yes m'am, what can I help you with?
W: WHAT THE #*LL IS WRONG WITH YOU'RE COMPANY, I WANT TO SPEAK WITH A MANAGER ABOUT OUTSOURCING JOBS. NO AMERICANS CAN GET JOBS IN AMERICA ANYMORE @@*$@)$*@)#*$)@#()_(#@%)_@#(%_)@(#
*cut to part where my manager came in*
W: YOU NEED TO STOP OUTSOURCING! #_%@_ YOU ARE STEALING JOBS FROM ME!
SUP: M'am tell me who you know needs a job and where they are, and I'll get them an interview.
W: What?
SUP: We outsource because we honestly need more reps than there are people applying for jobs. We have 8 call centers spread about the US, as well as dispatchers and service tech jobs in every state, all of which are ALWAYS hiring (which is absolutly true).
W: THAT'S NOT THE POINT, YOU ARE STEALING JOBS FROM MY CHILDREN #_@R)%#)


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