We have this one older lady, probably late 60's early 70's who comes in and gets a cup of "water" from the soda machine. The water is actually soda and if we catch her we call the MOD and Head Cashier to make sure pays. Today I was on break when she came by and I saw her sitting on a bench in the store. I see she has her soda, since I was on break their was no way she could have paid. I see the MOD walk by and tell him. A few minutes later she comes up to me and says she "accidentally" dropped it. I throw up a wet floor sign and go get some paper towels. I watch her to make sure she is getting water and this time she does. A few minutes later a customer comes up to me and tells me that she saw her take the cup from the cart and purposely drop it.
She must have knew we were on to her and decided to dump the evidence. Now the GM is going to allow us to require payment at the dept. register when we want to.


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