I was giving some out-of-state lady (we're in Texas, she's in Oregan or some such place)...sounded to be in her 30's or 40's...our snail mail address. She asked me to go slow and I veryyyyy quickly realized why. We'll pretend our street address is 619 Rey Street, where our actual street name is actually a very, very common four letter name for streets. Not THE most common, but a word every human on EARTH, even the ones without written language, and some moderately intelligent parrots should be able to spell.
Me: "Okay...it's 619..."
Her: "Could you spell that?"
Me: *figuring she misheard me, speaking more clearly* "619..."
Her: "Yeah...how do you spell that?"
Me: "619?"
Her: "Yes, ma'am, can you spell that for me?"
Me: ...*dies a little inside* "6...1...9..."
Her: *repeats* "6...1..."
Me: "9."
Her: "...6..."
Me: "1..."
Her: "...1..."
Me: "9."
Her: "..........9..."
Me: "Rey Street."
Her: "Can you spell that?"
Me: "...R...E...Y..."
Her: "Ummm..."
Me: *more slowly and loudly* "R..........E..........Y."
Her: "R..."
Me: "E-Y."
Her: "E..."
Me: "..."
Her: "..."
Me: "...Y."
Her: "...Y..."
Me: "Now, it's..."
Her: *without getting town name, state, or zip code* "Okay, thank you!" *hangs up*
Me: "...no problem..." *hangs up, straightens paper clip, jams into eardrum*
I hope either A, she DOES already know our town name, etc., or B, when she calls back to get it, she gets my boss RM's phone instead...although most likely is C, she tries to mail her stuff without it and then she calls us every day for a MONTH to ask why we don't have it.
Me: "Okay...it's 619..."
Her: "Could you spell that?"
Me: *figuring she misheard me, speaking more clearly* "619..."
Her: "Yeah...how do you spell that?"
Me: "619?"
Her: "Yes, ma'am, can you spell that for me?"
Me: ...*dies a little inside* "6...1...9..."
Her: *repeats* "6...1..."
Me: "9."
Her: "...6..."
Me: "1..."
Her: "...1..."
Me: "9."
Her: "..........9..."
Me: "Rey Street."
Her: "Can you spell that?"
Me: "...R...E...Y..."
Her: "Ummm..."
Me: *more slowly and loudly* "R..........E..........Y."
Her: "R..."
Me: "E-Y."
Her: "E..."
Me: "..."
Her: "..."
Me: "...Y."
Her: "...Y..."
Me: "Now, it's..."
Her: *without getting town name, state, or zip code* "Okay, thank you!" *hangs up*
Me: "...no problem..." *hangs up, straightens paper clip, jams into eardrum*
I hope either A, she DOES already know our town name, etc., or B, when she calls back to get it, she gets my boss RM's phone instead...although most likely is C, she tries to mail her stuff without it and then she calls us every day for a MONTH to ask why we don't have it.
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