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For the past six years I've worked at a small local custard stand. We've had our share of crazies and wackos. This is one story from this past summer.
I was working register when a mid-40's something woman comes up and orders a child size sundae (it's about one - one and a half scoops of custard with a single topping and a cherry). She says she wants it in a taller cup so that it would fit in the cup holder of her car. Alright, no problem. I ring up the order, give the order to a coworker and make, and announce the price to her...Then this ensues:
Me: me, duh.
CL: Crazy Lady
CW: Coworker
Me: That'll be $2.25.
CL hands over $10.15. I wait patiently, assuming she's trying to find another dime. Apparently not.
CL: That's it.
A bit confused, but assuming maybe she just needs change, cashes out her change and hands her $7.90.
CL
accepting bills but not coins, looking confused at coins) Why did you give me all this change?
Me: Because your sundae cost $2.25 and you gave me $10.15.
CL: No, the sundae's $2.15, it's always been $2.15.
Me: Umm, no, actually it's $2.25 and has been all year.
CL: No! I come here all the time and it's always $2.15!
Me: I'm sorry but this year it's always been $2.25. Maybe you went to another franchise? (There are several branches of this custard stand all over the county.)
CL: NO! I always come here and it's always been $2.25!
Meanwhile, CW has finished the sundae and handed it out to window to CL. She looks at the sundae is seems almost horrified.
CL: What's that? That's not my sundae! It's too small!
Me: (turning to CW) You weighed it, right?
Each sundae/cone/dish is weighed prior to putting any toppings on it to ensure that each product is equal.
CW: Yeah, it was 5 ounces.
Me: (turning back to CL) This is your sundae. It's actually a bit big as child size sundaes are supposed to be 4 ounces and this is 5.
CL: Well I want you to weight it again!
Me: It won't really matter because we weigh it before we put the topping on. If we weigh it now, it won't mean anything.
CL: Weigh it!
Me: (rolling eyes inwardly, turning to CW) Weigh it.
CW weighs it, comes back and says: It's 6 ounces.
Me: (muttering) That means nothing to me. (Back to CL) Ma'am it's correct.
CL: I want to see him weigh it! Do it again!
Me: (again rolling eyes) Fine, CW, weigh it.
I step aside to allow her a clear view of a scale where CW places the cup and it weighs out at about 6 ounces. Again, that means nothing to me. She finally seems resigned to the fact that the weight is indeed correct and goes back to the money issue.
CL: Well where does it say that this costs $2.25?
Me: (gesturing towards large price board above my head) Right up there.
CL: (leans into window and squints at board) Well I don't see it!
Me: (still holding the $.90 in change, extends hand to her) So here's your change.
CL: No! I want to pay my way! I want a dollar! How much do I need to give you to get a dollar?
Me: A dime.
CL digs through purse, flinging change left and right until she finds a dime and shoves it over to me. I accept it and change it out to a $1 bill.
CL: I still want to see where it says this is $2.25 because I don't believe you!
Me: OK, step over to this next window then. (steps to "Pick Up Window" and CL shoves it open and immediately sees the price)
CL: Oh, well the window was blocking it!
Me: (WTF?!? The see-through window was blocking the price???)
CL: (glares at me, obviously hoping to get me in trouble) How long have you worked here?
For the most part, high school students work here as a part-time job and the normally stay no longer than two years because they find a better job/internship when they head off to college. I'm an exception though.
Me: (smirking) Six years, ma'am.
CL: (face drops) Oh. (scurries back to car)
It amazes me that she freaked out over ten friggin' cents! But cracked me up when she asked how long I worked here, obviously hoping that I was a high schooler who had just started a few months prior (as the majority of my coworkers working that night had).
But yeah, that's one of my crazo customers. I've got plenty more where that came from.
I was working register when a mid-40's something woman comes up and orders a child size sundae (it's about one - one and a half scoops of custard with a single topping and a cherry). She says she wants it in a taller cup so that it would fit in the cup holder of her car. Alright, no problem. I ring up the order, give the order to a coworker and make, and announce the price to her...Then this ensues:
Me: me, duh.
CL: Crazy Lady
CW: Coworker
Me: That'll be $2.25.
CL hands over $10.15. I wait patiently, assuming she's trying to find another dime. Apparently not.
CL: That's it.
A bit confused, but assuming maybe she just needs change, cashes out her change and hands her $7.90.
CL
accepting bills but not coins, looking confused at coins) Why did you give me all this change?Me: Because your sundae cost $2.25 and you gave me $10.15.
CL: No, the sundae's $2.15, it's always been $2.15.
Me: Umm, no, actually it's $2.25 and has been all year.
CL: No! I come here all the time and it's always $2.15!
Me: I'm sorry but this year it's always been $2.25. Maybe you went to another franchise? (There are several branches of this custard stand all over the county.)
CL: NO! I always come here and it's always been $2.25!
Meanwhile, CW has finished the sundae and handed it out to window to CL. She looks at the sundae is seems almost horrified.
CL: What's that? That's not my sundae! It's too small!
Me: (turning to CW) You weighed it, right?
Each sundae/cone/dish is weighed prior to putting any toppings on it to ensure that each product is equal.
CW: Yeah, it was 5 ounces.
Me: (turning back to CL) This is your sundae. It's actually a bit big as child size sundaes are supposed to be 4 ounces and this is 5.
CL: Well I want you to weight it again!
Me: It won't really matter because we weigh it before we put the topping on. If we weigh it now, it won't mean anything.
CL: Weigh it!
Me: (rolling eyes inwardly, turning to CW) Weigh it.
CW weighs it, comes back and says: It's 6 ounces.
Me: (muttering) That means nothing to me. (Back to CL) Ma'am it's correct.
CL: I want to see him weigh it! Do it again!
Me: (again rolling eyes) Fine, CW, weigh it.
I step aside to allow her a clear view of a scale where CW places the cup and it weighs out at about 6 ounces. Again, that means nothing to me. She finally seems resigned to the fact that the weight is indeed correct and goes back to the money issue.
CL: Well where does it say that this costs $2.25?
Me: (gesturing towards large price board above my head) Right up there.
CL: (leans into window and squints at board) Well I don't see it!
Me: (still holding the $.90 in change, extends hand to her) So here's your change.
CL: No! I want to pay my way! I want a dollar! How much do I need to give you to get a dollar?
Me: A dime.
CL digs through purse, flinging change left and right until she finds a dime and shoves it over to me. I accept it and change it out to a $1 bill.
CL: I still want to see where it says this is $2.25 because I don't believe you!
Me: OK, step over to this next window then. (steps to "Pick Up Window" and CL shoves it open and immediately sees the price)
CL: Oh, well the window was blocking it!
Me: (WTF?!? The see-through window was blocking the price???)
CL: (glares at me, obviously hoping to get me in trouble) How long have you worked here?
For the most part, high school students work here as a part-time job and the normally stay no longer than two years because they find a better job/internship when they head off to college. I'm an exception though.
Me: (smirking) Six years, ma'am.
CL: (face drops) Oh. (scurries back to car)
It amazes me that she freaked out over ten friggin' cents! But cracked me up when she asked how long I worked here, obviously hoping that I was a high schooler who had just started a few months prior (as the majority of my coworkers working that night had).
But yeah, that's one of my crazo customers. I've got plenty more where that came from.
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