I have a sign that goes up; once it goes up, that means no more customers; no matter how much they scream, whine or beg. I once had my sign go up at the end of my shift, leaving me 5 minutes to cash up. That's when these 2 guys come up with 2 loaded trolleys saying, "You have time to put us thru." I replied, "No, I don't. I'm cashing up," and they walked off, grumbling. Had that been just 2 items, I'd have let them thru but 2 trollies?! No thanks, I don't want to do half an hour forced overtime.

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