But...how do they ALL manage to do it?

[Despina83]

90% of the time, when a customer sticks their card in the machine up at my register, they put it in the wrong way. Not a big deal, but it just amazes me that nearly ever single person who comes through does this. There's an animation that shows, very clearly, which way to put the card in, but I guess people are in too big of a hurry. Ugh, it just gets annoying to constantly hear that "error" beep followed by, "Looks like it doesn't like my card, ha ha!"

[kerrisan]

I hated that when I worked for Kroger. That and "oh, I hit 'no' because I thought it meant 'no' for cashback . . . (When the buttons are separately labeled "yes," "no," and "cashback") oops! Hahaha!"

[Nayeli_Sabia]

I just wish the companies that make the machines would all get together and decided which way is the right way!

[magiccat26]

I have to admit, I constantly hit the wrong button when I go to Best Buy. ALL the other credit machines have the "Ok" button in the bottom right corner...at Best Buy, that is the CANCEL button...so inevitably, I hit cancel EVERY.FREAKING.TIME.

[Retail Associate]

I guess no one has monopolized the card reader machine business because there are no two alike anywhere in my town. Everywhere you go they are all different. Heck, I went to a gas station the other day that has 4 of them on their counter. One for credit cards, another for debit cards, another for EBT (food stamps) and another for something else...I'm not sure which.

It does get confusing. Especially for us old folks.

[Department stores *sigh*]

what i always say: "Swipe with the stripe facing to the right once it says swipe."

what i notice: they swipe right after i say "swipe with" and then my pinpad doesnt read it......

[simplyanother]

I have to admit, I constantly hit the wrong button when I go to Best Buy. ALL the other credit machines have the "Ok" button in the bottom right corner...at Best Buy, that is the CANCEL button...so inevitably, I hit cancel EVERY.FREAKING.TIME.

Oh, I have done that...at the GAS station.... but it wasn't the cancel button or anything. I accidently got premium gas instead of regular, because I wasn't at my regular gas station and they had the buttons in a different order. My dumbass mistake cost me a lot. lol

People ALWAYS swipe their cards the wrong way where I work, and they always hit cancel for credit, even though the machines are labelled with directions on both. It's irritating, but I do get that people are sometimes on auto pilot at the registers. But I love the signs, because I can point to them and then the customer will go "oh shoot, I guess I should have read first". And I don't have to be snotty. Without the sign, they don't know, especially if they aren't frequent customers of our store...apparently everywhere else you push "NO" for credit, so I forgive 'em. Some.

Because all the signs really do is give me something to point at. lol. But I've learned that the less I talk to the customers, the better.

My favorite is when they swipe their card while I'm still scanning their crap...and stare at the machine... "it's not doing anything!"

Well, duh, I haven't finished scanning, I haven't hit total. I haven't hit charge.... It's going to say "processing" until I finish what I'm doing. They always get pissy too.

They ask, at the beginning of the transaction : "Can I swipe my card now?"

"Sure, but it will not do anything until I finish over here", is what I answer...

So, they swipe their card, and nothing happens....and they whine ..."IT's NOT DOING ANYTHING!"... GRRR.

Over and over.

[Andara Bledin]

what i always say: "Swipe with the stripe facing to the right once it says swipe."

what i notice: they swipe right after i say "swipe with" and then my pinpad doesnt read it......

Well, that's when you change your instructions. Instead of starting with the whole "swipe" part (because we know SC's don't listen much better than they read), you go with "Wait until it tells you to swipe, then swipe with the stripe facing to the right."

So, if they can't manage to listen to the end, they've got the "wait" part as the first instruction.

^-.-^

[Naaman]

So, if they can't manage to listen to the end, they've got the "wait" part as the first instruction.

Sounds like you're dealing with dogs
"Wait!.....now Swipe....PIN...gently!.....Who's a good SC? yes he is"

*Pats SC and hands a treat over*

[Nayeli_Sabia]

Sounds like you're dealing with dogs
"Wait!.....now Swipe....PIN...gently!.....Who's a good SC? yes he is"

*Pats SC and hands a treat over*

would that be a SC, or a well train... wait, who am I kidding, DECENTLY trained customer?

[Sparkticus]

*Pats SC and hands a treat over*

You'd touch them?

[Naaman]

You'd touch them?

Hmmmm - point....

Maybe tongs and balance it on their nose