This happened yesterday...
SC got about 5 litres of fuel and started waving at me and gesturing for me to go outside (I did but only because there were 2 other workers on site at the time). SC claimed "the pump's broken, look the petrol didn't go in the tank!" and pointed out some splash down the side of the car. I poured some water on to wash it off. SC then said "Look, I'll show you!", hung up the handle, picked it up and started pumping again. Unsurprisingly, it didn't happen again.
Later SC demanded that "I'm not paying for that fuel your broken pump spilled!" The big boss tried to get her to pay, but he's not very good at confrontations so he let her get away with it (about $6 worth).
After the SC left, we went out to deal with the alleged fuel spill. Realised it was almost exclusively the water that I'd used to wash the fuel off the car, with a tiny little oil slick. I doubt there was even 5 liters of water, let alone petrol.
In the words of the big boss, "That girl was a liar!".
My co-worker said there's a belief that if you hold the nozzle a certain way, you get more fuel than the pump actually measures. We think the SC was probably trying to do that but ended up getting some splashback, and then claimed the spill was a lot bigger than it really was.
The good news is that the big boss took responsibility for letting the SC get away with it.
SC got about 5 litres of fuel and started waving at me and gesturing for me to go outside (I did but only because there were 2 other workers on site at the time). SC claimed "the pump's broken, look the petrol didn't go in the tank!" and pointed out some splash down the side of the car. I poured some water on to wash it off. SC then said "Look, I'll show you!", hung up the handle, picked it up and started pumping again. Unsurprisingly, it didn't happen again.
Later SC demanded that "I'm not paying for that fuel your broken pump spilled!" The big boss tried to get her to pay, but he's not very good at confrontations so he let her get away with it (about $6 worth).
After the SC left, we went out to deal with the alleged fuel spill. Realised it was almost exclusively the water that I'd used to wash the fuel off the car, with a tiny little oil slick. I doubt there was even 5 liters of water, let alone petrol.
In the words of the big boss, "That girl was a liar!".
My co-worker said there's a belief that if you hold the nozzle a certain way, you get more fuel than the pump actually measures. We think the SC was probably trying to do that but ended up getting some splashback, and then claimed the spill was a lot bigger than it really was.
The good news is that the big boss took responsibility for letting the SC get away with it.
Comment