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I had originally meant to post the first part of this story on Tuesday night (when it happened) or sometime on Wednesday, since it was my day off. It's good that I didn't, as you shall see.
Anyhoo...
Me: Your (mostly friendly) empress of all things "foods to go"
SC: Lowly peon feenin' for chicken
At about 6:30 or so, this one guy comes up to the counter.
SC: I'd like an 8 piece bucket of chicken, please. {note, 8 piece bucket consists of 2 breasts, 2 thighs, 2 drumsticks and 2 wings}
Me: (checking out the selection) Well, we're out of drumsticks at the moment, but we have more in the fryer and they should be done in (check timer) 16 minutes, or if you don't want to wait, I can give you two extra wings instead.*
SC: I don't want to wait, and I'm not sure if I want 4 wings. Can't you give me a breast instead?
Me: No, I can't. We can only give extra wings in place of drumsticks if you want the (sale) bucket price.
SC: How about extra thighs for the sale bucket price?
Me: I didn't think you'd want me to get in trouble for this.
SC: How about an extra breast and thigh for my trouble?
Me: {I don't say anything, just think about needing a
}
Longish story short as I can make it, we went back and forth like that for a good 10 minutes, him getting increasingly sucktacular about it. I point out to him that the drumsticks should be done within moments. "No," says he, "I don't want to wait. Give me the extra wings." So I do, and all is right in my world for the next few days.
*drumsticks and wings cost the same price, so we can switch the two in buckets, if need be
I thought that would be the end of it. I mean, what are the chances I'd see him again? I usuallyhide work in a back room, so I'm not usually seen.
Of course, with the setup I just provided, we now know that's not the end of it.
Last night, I was coming back from my lunch break when a customer came up to me.
Me: of course
SC: He's baaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaack
SC: You owe me a refund for that chicken.
Me:
--I didn't sell any chicken yesterday, I think to myself
SC: YOU OWE ME A REFUND FOR THAT CHICKEN!!!
Me: No, I don't. {still madly confused}
SC: Yes, you do. That chicken you sold me the other day {it all became clear} was horrible. HORRIBLE!! I had to feed it to the raccoons!!
Me: I'm sorry to hear that.
{thinking to myself...OK, if it was that bad, why didn't you bring it back THAT DAY for your refund?? Oh, yeah...never mind...}
At this point, my former night supervisor comes up.
SC tells him about how horrible the chicken was, blah blah blah, but I "was honest" and gave him wings.
While former night supervisor talks to him, I sense I'm not particularily needed there anymore, and take off for mycave workroom.
Once out of earshot, I mutter something about posting a story on CS.com.
~~~~~~~~~
Thanks for reading!!!
Anyhoo...
Me: Your (mostly friendly) empress of all things "foods to go"
SC: Lowly peon feenin' for chicken
At about 6:30 or so, this one guy comes up to the counter.
SC: I'd like an 8 piece bucket of chicken, please. {note, 8 piece bucket consists of 2 breasts, 2 thighs, 2 drumsticks and 2 wings}
Me: (checking out the selection) Well, we're out of drumsticks at the moment, but we have more in the fryer and they should be done in (check timer) 16 minutes, or if you don't want to wait, I can give you two extra wings instead.*
SC: I don't want to wait, and I'm not sure if I want 4 wings. Can't you give me a breast instead?
Me: No, I can't. We can only give extra wings in place of drumsticks if you want the (sale) bucket price.
SC: How about extra thighs for the sale bucket price?
Me: I didn't think you'd want me to get in trouble for this.
SC: How about an extra breast and thigh for my trouble?
Me: {I don't say anything, just think about needing a
}Longish story short as I can make it, we went back and forth like that for a good 10 minutes, him getting increasingly sucktacular about it. I point out to him that the drumsticks should be done within moments. "No," says he, "I don't want to wait. Give me the extra wings." So I do, and all is right in my world for the next few days.
*drumsticks and wings cost the same price, so we can switch the two in buckets, if need be
I thought that would be the end of it. I mean, what are the chances I'd see him again? I usually
Of course, with the setup I just provided, we now know that's not the end of it.
Last night, I was coming back from my lunch break when a customer came up to me.
Me: of course
SC: He's baaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaack
SC: You owe me a refund for that chicken.
Me:
--I didn't sell any chicken yesterday, I think to myselfSC: YOU OWE ME A REFUND FOR THAT CHICKEN!!!
Me: No, I don't. {still madly confused}
SC: Yes, you do. That chicken you sold me the other day {it all became clear} was horrible. HORRIBLE!! I had to feed it to the raccoons!!
Me: I'm sorry to hear that.
{thinking to myself...OK, if it was that bad, why didn't you bring it back THAT DAY for your refund?? Oh, yeah...never mind...}
At this point, my former night supervisor comes up.
SC tells him about how horrible the chicken was, blah blah blah, but I "was honest" and gave him wings.
While former night supervisor talks to him, I sense I'm not particularily needed there anymore, and take off for my
Once out of earshot, I mutter something about posting a story on CS.com.
~~~~~~~~~
Thanks for reading!!!
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