Ah that time of year is upon us. On my side of town we keep in close contact with customer service people at competing stores...just something nice we do to warn others of scams. So anytime someone comes in that is fishy, I immediately call the other store across the street and the one a mile away. And they return the courtesy...I guess we can all relate to the pain.
Well the major scam this time of year is fraudulent Payroll checks that people cleverly print off their computer. Then they try to cash them with fake IDs. I may have just graduated college...but the last time I tried Fakes were about $50 a pop. So the cost of a ink cartridge, fake id, and blank checks...probably would have helped them pay bills...but I digress.
Last night my mom calls with computer trouble...so I'm helping her when the SC comes up. And this guy is talking a mile a minute.
Me: Hi, can I help you?
SC: Yes...you see I came in here monday and cashed these checks with no problem. Your manager said it was okay. I can cash these because I did it monday right.
Me: Well we only allow one payroll check per seven days.
SC: But your manager (name) said it was okay.
***Great now we have a name dropper, I know something isn't right. Also mind you my mom can hear what this guy is saying and I'm not trying to laugh as she comments back***
Me: Well I need to see your check and ID.
SC: Oh okay...could you call ryan up here too.
Mom: What the fuck is this guys deal?
SC: Oh and here are the two stubs from the checks (name) let me cash, Monday.
Mom: why does he keep saying your managers name?
***I look down and the first no-no is noticed...this guy's ID address and his address on the check are different***
Me: Sorry I cannot take this...
SC: Call (name), Call him!
Mom: Tell this guy to go away!
Me: He is not in the building.
SC: CALL HIM AT HOME.
Mom: Whoa...are you serious?
Me: It doesn't matter...I won't accept the check unless he is here in person.
Mom: *laughing*
SC: They accepted them on Monday.
Me: I don't care if they did or not...I'm not accepting it. You can come in here tomorrow and speak with (name).
***At this time my mom is dead silent on the phone...I can tell she has put me on speaker now***
SC: Well don't worry you'll be receiving a call from (name) and YOU'LL be cashing this check!
Me: I'm looking forward to it.
Mom: How do you still have a job?
Well the customer snatched up his stubs, his id, and check and storms out of the store. Needless to say my manager never called and he never came back. I get on the phone and tell my mom to hold. I call all the other competitor stores on my side of town and proceed to email all the other stores in our corporation with his name and ID. Needless to say this guy didn't get his check cashed that night at all. And recently I received an "above and beyond" award for service to the company for turning down fraudulent checks and notifying other stores about it.
Its going to be a GREAT holiday season.
Well the major scam this time of year is fraudulent Payroll checks that people cleverly print off their computer. Then they try to cash them with fake IDs. I may have just graduated college...but the last time I tried Fakes were about $50 a pop. So the cost of a ink cartridge, fake id, and blank checks...probably would have helped them pay bills...but I digress.
Last night my mom calls with computer trouble...so I'm helping her when the SC comes up. And this guy is talking a mile a minute.
Me: Hi, can I help you?
SC: Yes...you see I came in here monday and cashed these checks with no problem. Your manager said it was okay. I can cash these because I did it monday right.
Me: Well we only allow one payroll check per seven days.
SC: But your manager (name) said it was okay.
***Great now we have a name dropper, I know something isn't right. Also mind you my mom can hear what this guy is saying and I'm not trying to laugh as she comments back***
Me: Well I need to see your check and ID.
SC: Oh okay...could you call ryan up here too.
Mom: What the fuck is this guys deal?
SC: Oh and here are the two stubs from the checks (name) let me cash, Monday.
Mom: why does he keep saying your managers name?
***I look down and the first no-no is noticed...this guy's ID address and his address on the check are different***
Me: Sorry I cannot take this...
SC: Call (name), Call him!
Mom: Tell this guy to go away!
Me: He is not in the building.
SC: CALL HIM AT HOME.
Mom: Whoa...are you serious?
Me: It doesn't matter...I won't accept the check unless he is here in person.
Mom: *laughing*
SC: They accepted them on Monday.
Me: I don't care if they did or not...I'm not accepting it. You can come in here tomorrow and speak with (name).
***At this time my mom is dead silent on the phone...I can tell she has put me on speaker now***
SC: Well don't worry you'll be receiving a call from (name) and YOU'LL be cashing this check!
Me: I'm looking forward to it.
Mom: How do you still have a job?
Well the customer snatched up his stubs, his id, and check and storms out of the store. Needless to say my manager never called and he never came back. I get on the phone and tell my mom to hold. I call all the other competitor stores on my side of town and proceed to email all the other stores in our corporation with his name and ID. Needless to say this guy didn't get his check cashed that night at all. And recently I received an "above and beyond" award for service to the company for turning down fraudulent checks and notifying other stores about it.
Its going to be a GREAT holiday season.
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