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... but she was a ruthless, condescending bitch from hell.
The theme of this story is: I'll set 'em up, you knock 'em down.
Our store was rammed today. I mean 20 open lanes, managers on the tills, people being called in from every department to help, 10 customers to a line kind of rammed.
A woman and her boyfriend/husband/whatever made their way to the front of my cash with a cartload of 6packs of glasses.
While the boyfriend/husband/whatever loaded the other items onto the belt I counted the packages of glasses then confirmed the number with him.
Here we go.
SM = Sucky man
SW = Rancid bitch from the pits of hell
ME = Overtired, underpaid, and frantically trying to move as fast as humanly possible to get these people out since I'm closing and I don't want to deal with them at 7:30.
AC = Awesome customer
ME: So you have 14, right?
SM: Yeah, but they're two 6packs for $9.99.
ME: Umm.... no?
SM: Yeah there's a sign that says 12pack for $9.99.
ME: Ah, no. That would be a package of 12 for $9.99, not 2 packages of six, and the glasses you're thinking of in the 12pack are different glasses.
SM: But the sign said...
ME: Trust me you were looking at the wrong sign. These ones are definitely only a package of 6 for *checks price* $8.99.
SW: No, we saw the sign and it said 12 packs for $9.99.
ME: So the sign you saw said that 12 packages of these glasses were $9.99?
SW: Yes.
ME: You're sure?
SW: Yes! 12 packages for $9.99.
ME: Ok, I'm sure the sign you read was for something different. You have the Godis glasses but you're thinking of the Svalka (yes, I work at Ikea and I know the stupid names of things) glasses, but I'll call to check anyway.
When I called I made sure the customers were right near me when I asked the girl on the other line so they could hear how ridiculous their theory was when coming from someone else's mouth.
Sure enough I was right on every account.
I relay this information to both of them and SW rolls her eyes at me, gives me a "whatever" and says they want them anyway.
Ok.
I start ringing everything through and ask SW if they need any bags. She says yes, she needs a lot. I ask how many, telling her they're 5cents each.
SW: You want me to buy those too!?
ME: No, I'm giving you the option of buying them.
Cut to about two minutes of her cutting me attitude, then switch to her asking me where my garbage can is.
ME: It's here *points and goes back to scanning her crap*.
SW: Are you going to clean this up?
ME: Clean what up?
SW: *in that snotty are-you-retarded? tone* Uhhh... this?
ME: That bottle?
SW *same shitty tone* Yeah, all of this garbage!
ME: I'm a little busy right now but I'll get to it.
The extent of the garbage was one mostly empty juice bottle someone left behind and some fallen soil from a plant. That's it. The offensive, heaping pile of steaming trash that was overtaking my register and her very existence was on the pile of paper we leave at the ends of the registers for wrapping glass items.
As she had glass that required wrapping this garbage offended her even more, as it impeded her life second by second.
Anyway, we get through the transaction and she asks me again if I'm going to move the garbage. I tell her once again I'll get to it, but that I'm busy right now.
Now at the time I wasn't aware of just how severely bothered she was by this, and assumed she was just a bitch.
Though truth be told I'm sure it's a combination of the two.
Anyway, I finish with her order and start on the next customer.
SW: Excuse me! Are you helping he next customer!?
ME: Yes I am.
SW: Aren't you going to clean up all this garbage?
ME: I'm a little busy right now as you can see and I'm sorry but my priorities lie with getting the customers through the lane.
SW: *ultra snotty* And how do you expect me to wrap my stuff?
ME: *walking over, quite pissed, but nonetheless intending to pick up the trash to shut her up* You know you can move it yourself.
SW: *self-entitled bitch mode* I don't work here, you do.
ME: *snap* Well if you spent half as much time doing things for yourself as you did complaining about things you can easily change maybe you'd learn something about self sufficiency. *moves trash about three inches to the right, just beyond the wrapping paper out of petty spite*
A customer nearby got a
look on her face, and if I could read her mind I'm sure she was thinking, "Oh SNAP!"
ME: *to the customer (AC) I had started helping before SW made me so angry* I'm sorry about that, some people are just too good to do anything themselves.
So I finish AC's transaction and what do I see? He walks over to where I left the empty bottle, picks it up and looks SW right in the face and says in the most amazing mockingly sweet tone I have ever heard, "Here, let me get that for you, princess," and tosses the bottle in my trash can.
Now granted, I could have been nicer to her and could have handled that better but she was one of those, "I'm the customer so you'll do as I say," people. The real high and mighty, self entitled jerks.
And besides, I was stressed, had customers coming out the ass and at that point just didn't give a shit anymore.
The theme of this story is: I'll set 'em up, you knock 'em down.
Our store was rammed today. I mean 20 open lanes, managers on the tills, people being called in from every department to help, 10 customers to a line kind of rammed.
A woman and her boyfriend/husband/whatever made their way to the front of my cash with a cartload of 6packs of glasses.
While the boyfriend/husband/whatever loaded the other items onto the belt I counted the packages of glasses then confirmed the number with him.
Here we go.
SM = Sucky man
SW = Rancid bitch from the pits of hell
ME = Overtired, underpaid, and frantically trying to move as fast as humanly possible to get these people out since I'm closing and I don't want to deal with them at 7:30.
AC = Awesome customer
ME: So you have 14, right?
SM: Yeah, but they're two 6packs for $9.99.
ME: Umm.... no?
SM: Yeah there's a sign that says 12pack for $9.99.
ME: Ah, no. That would be a package of 12 for $9.99, not 2 packages of six, and the glasses you're thinking of in the 12pack are different glasses.
SM: But the sign said...
ME: Trust me you were looking at the wrong sign. These ones are definitely only a package of 6 for *checks price* $8.99.
SW: No, we saw the sign and it said 12 packs for $9.99.
ME: So the sign you saw said that 12 packages of these glasses were $9.99?
SW: Yes.
ME: You're sure?
SW: Yes! 12 packages for $9.99.
ME: Ok, I'm sure the sign you read was for something different. You have the Godis glasses but you're thinking of the Svalka (yes, I work at Ikea and I know the stupid names of things) glasses, but I'll call to check anyway.
When I called I made sure the customers were right near me when I asked the girl on the other line so they could hear how ridiculous their theory was when coming from someone else's mouth.
Sure enough I was right on every account.
I relay this information to both of them and SW rolls her eyes at me, gives me a "whatever" and says they want them anyway.
Ok.
I start ringing everything through and ask SW if they need any bags. She says yes, she needs a lot. I ask how many, telling her they're 5cents each.
SW: You want me to buy those too!?
ME: No, I'm giving you the option of buying them.
Cut to about two minutes of her cutting me attitude, then switch to her asking me where my garbage can is.
ME: It's here *points and goes back to scanning her crap*.
SW: Are you going to clean this up?
ME: Clean what up?
SW: *in that snotty are-you-retarded? tone* Uhhh... this?
ME: That bottle?
SW *same shitty tone* Yeah, all of this garbage!
ME: I'm a little busy right now but I'll get to it.
The extent of the garbage was one mostly empty juice bottle someone left behind and some fallen soil from a plant. That's it. The offensive, heaping pile of steaming trash that was overtaking my register and her very existence was on the pile of paper we leave at the ends of the registers for wrapping glass items.
As she had glass that required wrapping this garbage offended her even more, as it impeded her life second by second.
Anyway, we get through the transaction and she asks me again if I'm going to move the garbage. I tell her once again I'll get to it, but that I'm busy right now.
Now at the time I wasn't aware of just how severely bothered she was by this, and assumed she was just a bitch.
Though truth be told I'm sure it's a combination of the two.
Anyway, I finish with her order and start on the next customer.
SW: Excuse me! Are you helping he next customer!?
ME: Yes I am.
SW: Aren't you going to clean up all this garbage?
ME: I'm a little busy right now as you can see and I'm sorry but my priorities lie with getting the customers through the lane.
SW: *ultra snotty* And how do you expect me to wrap my stuff?
ME: *walking over, quite pissed, but nonetheless intending to pick up the trash to shut her up* You know you can move it yourself.
SW: *self-entitled bitch mode* I don't work here, you do.
ME: *snap* Well if you spent half as much time doing things for yourself as you did complaining about things you can easily change maybe you'd learn something about self sufficiency. *moves trash about three inches to the right, just beyond the wrapping paper out of petty spite*
A customer nearby got a
look on her face, and if I could read her mind I'm sure she was thinking, "Oh SNAP!"ME: *to the customer (AC) I had started helping before SW made me so angry* I'm sorry about that, some people are just too good to do anything themselves.
So I finish AC's transaction and what do I see? He walks over to where I left the empty bottle, picks it up and looks SW right in the face and says in the most amazing mockingly sweet tone I have ever heard, "Here, let me get that for you, princess," and tosses the bottle in my trash can.
Now granted, I could have been nicer to her and could have handled that better but she was one of those, "I'm the customer so you'll do as I say," people. The real high and mighty, self entitled jerks.
And besides, I was stressed, had customers coming out the ass and at that point just didn't give a shit anymore.
We get plenty of crazies at my work. Crazies like I've never seen.
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