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Two customers come to my register today with a bottle of Tropicana Orange Juice and a bottle of water. It's important to note that one of them was wearing his name badge from the Outdoor Gear Exchange, a shop right next to ours where you can buy stuff for camping, hiking, and outdoor living. I later found out that the second one worked there as well.
The purchase came out to 3.67.
"Oh come on man," the first guy said, in a tone that was both whiny and sarcastic. "That shit's expensive man."
I shrug as he takes his time counting out three dollars in cash, and fifty seven cents in change.
"How much am I short?"
"One dime sir."
"A dime? Can you just take this?"
"No, I'm sorry sir."
He calls the other guy, the one with the namebadge who only has a couple pennies.
"Man, this place is expensive," he complains.
The entire time I get the feeling that they expect me to just give in and let them take it. If as person is homeless, or just obviously down on their luck, sometimes I let a few pennies slide. Or if a customer leaves behind change, which they often do, I'll throw that into the money they give me to balance it out. But obviously they were pretty well off and I really didn't feel like shorting my drawer that day over one dime.
I give them their change and tell them to have a nice day, but it doesn't stop there. The guy leaves the pennies and says rather snottily, "Here, you can take these in case someone else doesn't have three cents."
You know, when customers do it to us it can be expected. But when people from other stores do this to each other it's just tragic. And it's pretty lame considering we're apart of the Church/Cherry Street shopping center and we should be sticking together.
Agh!
The purchase came out to 3.67.
"Oh come on man," the first guy said, in a tone that was both whiny and sarcastic. "That shit's expensive man."
I shrug as he takes his time counting out three dollars in cash, and fifty seven cents in change.
"How much am I short?"
"One dime sir."
"A dime? Can you just take this?"
"No, I'm sorry sir."
He calls the other guy, the one with the namebadge who only has a couple pennies.
"Man, this place is expensive," he complains.
The entire time I get the feeling that they expect me to just give in and let them take it. If as person is homeless, or just obviously down on their luck, sometimes I let a few pennies slide. Or if a customer leaves behind change, which they often do, I'll throw that into the money they give me to balance it out. But obviously they were pretty well off and I really didn't feel like shorting my drawer that day over one dime.
I give them their change and tell them to have a nice day, but it doesn't stop there. The guy leaves the pennies and says rather snottily, "Here, you can take these in case someone else doesn't have three cents."
You know, when customers do it to us it can be expected. But when people from other stores do this to each other it's just tragic. And it's pretty lame considering we're apart of the Church/Cherry Street shopping center and we should be sticking together.
Agh!
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