I recently started working in a Circuit City in New York. The Sunday before Black Friday we were briefed on what would be our procedures for that day. One of them included no Lowest Price Guaranty for that day.
So, later that day, what did I get...?
Me -dur
SC -Mister "I want to bypass the around the block stretching lines in the most unfair way possible, thanks!"
SC: Can I speak to a Manager?
Me: Uh, sure... Is there a problem?
SC: No, I just have a question and only managers would know the answer.
Me:
Try me.
SC: If I buy a DVD player today, can I come in and have it price matched for Friday?
Me: Oh. No. (Why the hell wouldn't <i>I</i> know that?)
SC: What?
Me: We will not price match for our own or any other store's sales on Black Friday.
SC: Why not?
Me: Because it's not fair to the people who wait on line from 3 am to get that deal.
SC: So, you're saying that if I buy a $700 DVD player today, and it's on sale for $200 on Friday, I can't get my $500 back?
Me: Nope.
SC: ... That's bullshit.
Me: -shrugs-
SC: ...okay... well... by... I'll try Best Buy.
Me: Good Luck, though they likely won't do it either.
At least he was polite, but man, what an entitlement complex. I really wish I didn't work in Manhattan...
This one was yesterday, with a woman this time.
SC: -shows me a Sansa Mp3 player- Can you tell me about this?
Me: -currently busy with another customer, running a key back to them so I can give them a game- No, sorry, I don't know anything about that Mp3 player. There should be someone to help you in Portable.
SC: Could you please help me with this?
Me: I'm sorry ma'am, I can't. I don't know anything about it.
SC: Why not!?
Me: I never work with them, I don't use them. But there is someone over in Portable who can help you. She has red hair and is very pleasant.
SC: -sucks teeth, heads to portable-
So, later that day, what did I get...?
Me -dur
SC -Mister "I want to bypass the around the block stretching lines in the most unfair way possible, thanks!"
SC: Can I speak to a Manager?
Me: Uh, sure... Is there a problem?
SC: No, I just have a question and only managers would know the answer.
Me:

SC: If I buy a DVD player today, can I come in and have it price matched for Friday?
Me: Oh. No. (Why the hell wouldn't <i>I</i> know that?)
SC: What?
Me: We will not price match for our own or any other store's sales on Black Friday.
SC: Why not?
Me: Because it's not fair to the people who wait on line from 3 am to get that deal.
SC: So, you're saying that if I buy a $700 DVD player today, and it's on sale for $200 on Friday, I can't get my $500 back?
Me: Nope.
SC: ... That's bullshit.
Me: -shrugs-
SC: ...okay... well... by... I'll try Best Buy.
Me: Good Luck, though they likely won't do it either.
At least he was polite, but man, what an entitlement complex. I really wish I didn't work in Manhattan...
This one was yesterday, with a woman this time.
SC: -shows me a Sansa Mp3 player- Can you tell me about this?
Me: -currently busy with another customer, running a key back to them so I can give them a game- No, sorry, I don't know anything about that Mp3 player. There should be someone to help you in Portable.
SC: Could you please help me with this?
Me: I'm sorry ma'am, I can't. I don't know anything about it.
SC: Why not!?
Me: I never work with them, I don't use them. But there is someone over in Portable who can help you. She has red hair and is very pleasant.
SC: -sucks teeth, heads to portable-

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