Currently, in my women's apparel store, we are running 10, count 'em, TEN special-price-promotions, buy-one-get-one-50%-off, $25 off a purchase of $100 or more, 25% off outerwear, 30% off red-lined markdowns, and other special discounts.
This is insane. Our little cashier heads are exploding. All day long, customers want us to compute what is the "best deal" for them, and we are endlessly dicking around with calculators, not able to pay attention to customers in fitting rooms in order to give them the personalized service we're supposed to.
Then there are MORE customers flocking to the counter with impatient demands for price adjustments, because they just found out about one or more of the ten aforementioned promotions, and they're OUTRAGED because they made their purchases BEFORE their items were discounted, and naturally they take this as a PERSONAL INSULT.
So I guess I'm basically wondering, can anyone really function as a retail manager without relying on pills or booze?
<eye roll>
R.A.
This is insane. Our little cashier heads are exploding. All day long, customers want us to compute what is the "best deal" for them, and we are endlessly dicking around with calculators, not able to pay attention to customers in fitting rooms in order to give them the personalized service we're supposed to.
Then there are MORE customers flocking to the counter with impatient demands for price adjustments, because they just found out about one or more of the ten aforementioned promotions, and they're OUTRAGED because they made their purchases BEFORE their items were discounted, and naturally they take this as a PERSONAL INSULT.
So I guess I'm basically wondering, can anyone really function as a retail manager without relying on pills or booze?
<eye roll>
R.A.
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