I knew it was going to be a bad shift when it started like this.
Zzzzzzzzzzzzz
I started at 5pm. A female co-worker comes up to me.
CW: Customersruinmylife, can you follow me to the ladies toilets?
Me: Uhh...OK.
We enter. It is empty, except for a single cubicle with the door shut.
CW: Listen.
Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Me: Oh you have got to be kidding me!
CW: What should we do?
Me: I'll open the door, then you give her a nudge.
CW: I don't know if I can!
Me: Well, I'm male! I can't go into a female cubicle and shake a woman on the toilet!
CW: I don't know...
Me: OK.
I open the door, I jump in, basically shove the drunk woman and jump out again.
SC: Huh...what's happening? Where am I?
CW: You can't sleep in here ma'am!
SC: Wha...what's happening?
CW: Can you please...finish up and go?
The drunk woman stumbles out and sways out of the bar.
5pm...oh dear, what a start.
I can hear you!
I was in the middle of helping a customer out. The customer had put about £20 into a quiz machine and it decided to crash on him. I was making sure he got his money back and was putting a note in the register. Two women are stood in front of the register.
Me: I'll be with you in just a second.
W1: What is he doing?
W2: I can tell you what he's not doing! Serving us!
W1: I know, he's keeping us waiting!
W2: He musn't be very good at his job keeping us waiting!
Yes, that's right, annoy me. That will get you served quicker. I finished helping my customer and ignored them and went to the customer next to them.
W1: And he serves someone who came here after us!
No friends allowed!
A regular customer came up to the bar. We love this regular, he is very friendly, he takes the time to get to know everyone, and chats with us at the bar as we serve.
R: So how was the Christmas party?
Me: It was fantastic, we all had a really good time...
SC: EXCUSE ME! YOU ARE NOT PAID TO TALK!
Now, I must note, at no point during this, was I stood still or not doing anything. I was working while I spoke. Apparently we are not allowed to be friendly towards our customers.
"Educated" Students
I don't know how many people will be aware of this, but in the UK, they are bringing in more and more laws to curb drinking and anti-social behaviour. The latest is that they are sending undercover police into bars to spy on the staff, and fine them if they serve someone who is drunk. So, we are VERY cautious about who we serve now.
A group of students come in, and they are wasted.
Me: I'm sorry, but I'm not going to serve any of you, you have all had too much.
Student: Excuse me, but we will tell you when we have had enough!
Me: I'm sorry, no service.
Student: I know the LAW! We...are...not...drunk...
Me: Then why are half your friends propping each other up?
A few of the staff relented and served them, which I was annoyed about, and the students went insane, they were running around, and then they started ripping things off the walls and started pulling apart the Christmas tree.
The manager walked out.
Manager: Customerruinmylife, call time. WE ARE CLOSING!
He walked around, basically grabbing the students by the scruff of their necks and dropping them into the street.
Taxi Man
We closed an hour early due to the drunken people. We got everyone out and locked the door.
KNOCK KNOCK!
I go to the door, three middle aged customers are stood there.
SC: Well! Are you going to let us in or not?
Me: We're closed.
SC: YOU ARE NOT!
Me: I'm afraid there have been several incidents tonight and we have had to close.
SC: YOU ARE NOT CLOSED!
Me: I'm afraid we are.
SC: I PAID FOR A TAXI TO GET HERE AND I DEMAND YOU LET US IN!
Me: The bar across the street is still open...
SC: I PAID FOR A TAXI TO GET HERE! NOW YOU EITHER LET ME IN OR PAY FOR MY TAXI!
Me: I'm afraid neither of those are going to happen.
SC: WELL THEN GET ME THE MANAGER!
Me: I am the manager. (I love lying)
SC: WELL LET US IN!
Me: No. I have a lot of work to do.
I left, they stood at the door for 40 minutes! I know that because they were still there when we finished cleaning the place and were sat down having our own drinks!
Zzzzzzzzzzzzz
I started at 5pm. A female co-worker comes up to me.
CW: Customersruinmylife, can you follow me to the ladies toilets?
Me: Uhh...OK.
We enter. It is empty, except for a single cubicle with the door shut.
CW: Listen.
Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Me: Oh you have got to be kidding me!
CW: What should we do?
Me: I'll open the door, then you give her a nudge.
CW: I don't know if I can!
Me: Well, I'm male! I can't go into a female cubicle and shake a woman on the toilet!
CW: I don't know...
Me: OK.
I open the door, I jump in, basically shove the drunk woman and jump out again.
SC: Huh...what's happening? Where am I?
CW: You can't sleep in here ma'am!
SC: Wha...what's happening?
CW: Can you please...finish up and go?
The drunk woman stumbles out and sways out of the bar.
5pm...oh dear, what a start.
I can hear you!
I was in the middle of helping a customer out. The customer had put about £20 into a quiz machine and it decided to crash on him. I was making sure he got his money back and was putting a note in the register. Two women are stood in front of the register.
Me: I'll be with you in just a second.
W1: What is he doing?
W2: I can tell you what he's not doing! Serving us!
W1: I know, he's keeping us waiting!
W2: He musn't be very good at his job keeping us waiting!
Yes, that's right, annoy me. That will get you served quicker. I finished helping my customer and ignored them and went to the customer next to them.
W1: And he serves someone who came here after us!
No friends allowed!
A regular customer came up to the bar. We love this regular, he is very friendly, he takes the time to get to know everyone, and chats with us at the bar as we serve.
R: So how was the Christmas party?
Me: It was fantastic, we all had a really good time...
SC: EXCUSE ME! YOU ARE NOT PAID TO TALK!
Now, I must note, at no point during this, was I stood still or not doing anything. I was working while I spoke. Apparently we are not allowed to be friendly towards our customers.
"Educated" Students
I don't know how many people will be aware of this, but in the UK, they are bringing in more and more laws to curb drinking and anti-social behaviour. The latest is that they are sending undercover police into bars to spy on the staff, and fine them if they serve someone who is drunk. So, we are VERY cautious about who we serve now.
A group of students come in, and they are wasted.
Me: I'm sorry, but I'm not going to serve any of you, you have all had too much.
Student: Excuse me, but we will tell you when we have had enough!
Me: I'm sorry, no service.
Student: I know the LAW! We...are...not...drunk...
Me: Then why are half your friends propping each other up?
A few of the staff relented and served them, which I was annoyed about, and the students went insane, they were running around, and then they started ripping things off the walls and started pulling apart the Christmas tree.
The manager walked out.
Manager: Customerruinmylife, call time. WE ARE CLOSING!
He walked around, basically grabbing the students by the scruff of their necks and dropping them into the street.
Taxi Man
We closed an hour early due to the drunken people. We got everyone out and locked the door.
KNOCK KNOCK!
I go to the door, three middle aged customers are stood there.
SC: Well! Are you going to let us in or not?
Me: We're closed.
SC: YOU ARE NOT!
Me: I'm afraid there have been several incidents tonight and we have had to close.
SC: YOU ARE NOT CLOSED!
Me: I'm afraid we are.
SC: I PAID FOR A TAXI TO GET HERE AND I DEMAND YOU LET US IN!
Me: The bar across the street is still open...
SC: I PAID FOR A TAXI TO GET HERE! NOW YOU EITHER LET ME IN OR PAY FOR MY TAXI!
Me: I'm afraid neither of those are going to happen.
SC: WELL THEN GET ME THE MANAGER!
Me: I am the manager. (I love lying)
SC: WELL LET US IN!
Me: No. I have a lot of work to do.
I left, they stood at the door for 40 minutes! I know that because they were still there when we finished cleaning the place and were sat down having our own drinks!
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