Customer just cussed tech out for no reason. He told tech to leave and that he didn't want to pay for the outlet. Tech said he could do a different type of outlet if he liked or customer could call us and change the work order. The customer grabbed the phone from tech and asked him to leave and hung up.
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Customer is waiting for the second day after the appointed time. Customer is in apartment with 3 children and 1 TV and no food. Customer is furious and waiting and waiting and no one is calling her back.
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Customer was told that someone would be out to her home today at or around 7:30 by "Doug the CSR." Then when she talked to Doug again, he went back on his word and he stated that we give time frames. Customer is furious at Doug & would like him demoted.
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Customer is waiting for the second day after the appointed time. Customer is in apartment with 3 children and 1 TV and no food. Customer is furious and waiting and waiting and no one is calling her back.
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Customer was told that someone would be out to her home today at or around 7:30 by "Doug the CSR." Then when she talked to Doug again, he went back on his word and he stated that we give time frames. Customer is furious at Doug & would like him demoted.
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