My wife and I have both worked for a number of theatres. My favorite story is one of hers from when she was doing box office for a small barn theatre in the midwest. She had a patron call to reserve seats and ask if they had space for someone in a wheel chair. Of course the theatre had handicapped seating and wheelchair spaces. The caller was very happy to hear that and my wife went about setting up the reservation. This is my reconstruction of the conversation based on what she told me.
W=My Wife
STP=Sucky Theatre Patron
W=Ok, so you want to reserve three tickets and one will be for a handicapped seat?
STP=Umm, No we need three seats and a space for the wheel chair.
W=Ok, So that's four tickets and it will be $XXX.XX
STP=Why do we need four tickets?
W=There will be four people seeing the show, is that correct?
STP=Yeah, but one of them is in a wheel chair.
W=Right, so that's four people....
STP=But (Guy in the wheelchair) shouldn't have to pay, he's not using a seat.
W=.....
My wife then had to spend ten minutes on the phone arguing with them about weather or not a wheelchair patron had to buy a ticket for the show. The patron insisted that a wheelchair bound guest shouldn't have to pay because they weren't using a seat.
These people actually thought they were paying for the wear and tear on the seats!
W=My Wife
STP=Sucky Theatre Patron
W=Ok, so you want to reserve three tickets and one will be for a handicapped seat?
STP=Umm, No we need three seats and a space for the wheel chair.
W=Ok, So that's four tickets and it will be $XXX.XX
STP=Why do we need four tickets?
W=There will be four people seeing the show, is that correct?
STP=Yeah, but one of them is in a wheel chair.
W=Right, so that's four people....

STP=But (Guy in the wheelchair) shouldn't have to pay, he's not using a seat.
W=.....

My wife then had to spend ten minutes on the phone arguing with them about weather or not a wheelchair patron had to buy a ticket for the show. The patron insisted that a wheelchair bound guest shouldn't have to pay because they weren't using a seat.
These people actually thought they were paying for the wear and tear on the seats!
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