Oh dear, Black Friday approaches, but, luckily I had sense and booked it off three months ago. But the amount of Christmas SC's are increasing as we get busier.
Gatecrashers
We had a party of 50 people booked to come in and eat. The normal proceedure is to set aside the amount of places, put reserved signs on the seats and tables and basically make the tables look a little Christmasy.
A lady walks over and waves her husand and mutant offspring over to the RESERVED tables. I go over.
Me: Hi, are you the *name* party?
Dumb Woman: Huh?
Me: The party? Are you part of it?
DW: No.
Me: Oh, well this area is reserved for the evening, sorry.
DW: But its crowded over there! We want to sit here!
Me: I'm really sorry, but they are reserved. People have paid for these seats.
DW: Well, can't we just join them? Please? We won't get in the way!
Me: No, I'm sorry.
DW: Come on kids, looks like we're not eating here.
Ah yes, lay the "you have upset my darling sensitive children" technique.
And again!
A lady walks over, and sits down at the RESERVED tables. Sorry its always in caps, but seriously, we could not have made it more clearer they were reserved.
Me: I'm sorry, but these tables are reserved for a party.
Dumber Woman: I don't see a party.
Me: They are due within the next 30 minutes.
DW: Well I AM here now!
Me: Yes, and you have not paid for these tables.
DW: I am a paying customer!
Me: And so are the people who reserved these seats! They paid £5 for each table, and there are fifty of them. You do the math about how much they have spent so far.
DW: ....
She took her drink and walked away.
RESERVED! RESERVED! RESERVED!
A group of students walks into the reserved area! Argh, I thought they had all gone home for the holidays.
Me: Are you the party?
Student: No.
Me: Well this area is reserved.
Student: Oh OK.
I looked over and saw the students plundering the tables, taking everything from the candles to the crackers.
Me: And you can put those fucking right back before I call the police!
They sheepishly walked away.
Sorry, I left my lumber and tools at home
The big group finally arrived phew! But this meant the bar was unbelieveably busy, to the point where we literally had no more free tables or chairs.
SC: Hi, can I have a chair?
Me: Are there none left?
SC: I can't find any!
Me: OK, I'll have a look for you.
I walked around. Sure enough, there was not a single chair left.
Me: I am so sorry, but there are none left.
SC: Don't you have any more chairs out the back?
Me: No, sorry.
SC: Are you sure?
Me: All that is back there is the office.
SC: So, you can't get me a chair?
Me: Short of asking a customer to give one up for you, I can't, I'm sorry.
SC: You should get me a chair!
Felt a little bad for the guy, but come on, how the hell was it my fault?
Don't try to get me yelled at!
A lady walks up to me.
SC: Hi, there's a table over there that's got someones stuff on it.
Me: Oh, have they left it behind?
SC: They've gone outside for a cigarette, can you move their things so we can steal their table?
Me: But they'll be back in a minute.
SC: Well you'd better be quick!
Me: But then they will get angry with me and probably report me to my manager or something. If you want the table so bad, you move them.
She looked stunned. Fortunately the person that went outside got back to the table before she did.
Gatecrashers
We had a party of 50 people booked to come in and eat. The normal proceedure is to set aside the amount of places, put reserved signs on the seats and tables and basically make the tables look a little Christmasy.
A lady walks over and waves her husand and mutant offspring over to the RESERVED tables. I go over.
Me: Hi, are you the *name* party?
Dumb Woman: Huh?
Me: The party? Are you part of it?
DW: No.
Me: Oh, well this area is reserved for the evening, sorry.
DW: But its crowded over there! We want to sit here!
Me: I'm really sorry, but they are reserved. People have paid for these seats.
DW: Well, can't we just join them? Please? We won't get in the way!
Me: No, I'm sorry.
DW: Come on kids, looks like we're not eating here.
Ah yes, lay the "you have upset my darling sensitive children" technique.
And again!
A lady walks over, and sits down at the RESERVED tables. Sorry its always in caps, but seriously, we could not have made it more clearer they were reserved.
Me: I'm sorry, but these tables are reserved for a party.
Dumber Woman: I don't see a party.
Me: They are due within the next 30 minutes.
DW: Well I AM here now!
Me: Yes, and you have not paid for these tables.
DW: I am a paying customer!
Me: And so are the people who reserved these seats! They paid £5 for each table, and there are fifty of them. You do the math about how much they have spent so far.
DW: ....
She took her drink and walked away.
RESERVED! RESERVED! RESERVED!
A group of students walks into the reserved area! Argh, I thought they had all gone home for the holidays.
Me: Are you the party?
Student: No.
Me: Well this area is reserved.
Student: Oh OK.
I looked over and saw the students plundering the tables, taking everything from the candles to the crackers.
Me: And you can put those fucking right back before I call the police!
They sheepishly walked away.
Sorry, I left my lumber and tools at home
The big group finally arrived phew! But this meant the bar was unbelieveably busy, to the point where we literally had no more free tables or chairs.
SC: Hi, can I have a chair?
Me: Are there none left?
SC: I can't find any!
Me: OK, I'll have a look for you.
I walked around. Sure enough, there was not a single chair left.
Me: I am so sorry, but there are none left.
SC: Don't you have any more chairs out the back?
Me: No, sorry.
SC: Are you sure?
Me: All that is back there is the office.
SC: So, you can't get me a chair?
Me: Short of asking a customer to give one up for you, I can't, I'm sorry.
SC: You should get me a chair!
Felt a little bad for the guy, but come on, how the hell was it my fault?
Don't try to get me yelled at!
A lady walks up to me.
SC: Hi, there's a table over there that's got someones stuff on it.
Me: Oh, have they left it behind?
SC: They've gone outside for a cigarette, can you move their things so we can steal their table?
Me: But they'll be back in a minute.
SC: Well you'd better be quick!
Me: But then they will get angry with me and probably report me to my manager or something. If you want the table so bad, you move them.
She looked stunned. Fortunately the person that went outside got back to the table before she did.
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