Phew! As luck would have it, I am off work until the beginning of January. So, this is my last SC of 2007.
OK, some of you may know, we have a strict "don't take shit" from SC's rule. If a customer wants to complain, fair enough, we will deal with it accordingly. If a customer wants to do nothing but shout and swear, well, they have no right to act surprised when we do it back to them.
I walked onto the bar, and it was amazingly busy. I had absolutely no idea who was next to be served, so I just walked to the centre.
Me: Alright! Who was next please?
SC: I WAS NEXT! I WAS NEXT! I WAS NEXT! FOR FUCKS SAKE I HAVE BEEN WAITING FOR LIKE AN HOUR! I WAS NEXT!
I go to the quiet, terrified looking customer next to the SC.
SC: ARE YOU DEAF? I SAID I WAS NEXT!
Me: Of course you were sir. Swearing at me and using sarcasm appeals to my better nature, so I will be sure to serve you next.
SC: HUH? WHAT THE FUCK'S HE TALKING ABOUT?
The customers around him started to snigger. I didn't serve him next. A sweet old lady, who is one of our regulars nudges him.
Lady: You do know they're all ignoring you because you were rude right?
SC: HUH???
He quietened down, and when I went to serve him he was as sweet as pie.
Roll on 2008!
OK, some of you may know, we have a strict "don't take shit" from SC's rule. If a customer wants to complain, fair enough, we will deal with it accordingly. If a customer wants to do nothing but shout and swear, well, they have no right to act surprised when we do it back to them.
I walked onto the bar, and it was amazingly busy. I had absolutely no idea who was next to be served, so I just walked to the centre.
Me: Alright! Who was next please?
SC: I WAS NEXT! I WAS NEXT! I WAS NEXT! FOR FUCKS SAKE I HAVE BEEN WAITING FOR LIKE AN HOUR! I WAS NEXT!
I go to the quiet, terrified looking customer next to the SC.
SC: ARE YOU DEAF? I SAID I WAS NEXT!
Me: Of course you were sir. Swearing at me and using sarcasm appeals to my better nature, so I will be sure to serve you next.
SC: HUH? WHAT THE FUCK'S HE TALKING ABOUT?
The customers around him started to snigger. I didn't serve him next. A sweet old lady, who is one of our regulars nudges him.
Lady: You do know they're all ignoring you because you were rude right?
SC: HUH???
He quietened down, and when I went to serve him he was as sweet as pie.
Roll on 2008!
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