Are You Sure?

[TruthHurts]

Yesterday I had a guest come up to me and say she had a problem with the fireplace in her room. "It won't turn off" she claims, I go investigate and realize that it's the pilot light she's seeing.

She looks confused "Why would it need a pilot light?" I explain that if the light is out then the fireplace could not turn on. Her eyes widen "Are you saying it's a gas fireplace?" Judging by the lack of coal or wood in her room it would appear so. "Is it safe?" She asks, I assure her it's completely safe. "Are you sure?" She asks.

Today a gentleman comes up and asks if there's a trick to the fireplace, I tell him to press the button in the corner. He says he already did that. I ask if the pilot light is on, he says it is. He then wants to know if there are light switches for the fireplaces, I tell him there's not. Oh and did I know that they stayed in a different room months ago and the same thing happened then?

I tell him to contact the manager who will look at it and see if it needs fixing. He then tells me again that the same thing happened to them in another room the last time they were here. And then he asked if I was sure there were no light switches for the fireplace.

I have worked here awhile and despise being asked if I am sure whenever I answer a question. If they can't take the word of a lowly housekeeper then just go to the managers and spare me the annoyance of being second guessed.

[Broomjockey]

I completely sympathize with "Are you sure?"

Some days, I just want to go "No, I'm not. Unfortunately for you, I'm the only person here, so you get to take my answer or leave it."

Or the ever popular "Lemme think about it *beat* YES."

[powerboy]

I completely sympathize with "Are you sure?"

Or the ever popular "Lemme think about it *beat* YES."

I actually said that to someone, and they just looked at me and said Smart Ass. I just looked up at him and smiled. Also I made sure to say Yes I am.

[BookstoreEscapee]

I actually said that to someone, and they just looked at me and said Smart Ass. I just looked up at him and smiled. Also I made sure to say Yes I am.

If you don't want me to be a smart ass, don't insult my intelligence...

[marasbaras]

The problem is ... some small percentage staffers WILL lie to get rid of customers or are unwilling to admit that they just don't know.

I won't say "are you sure?" ... but, if I think the answer I received from an employee is off ... I'll ask another employee.

[blas]

I get asked that on a nightly basis, and it's gotten so annoying that after two or three rounds of it, I'll say "No, I am NOT sure!" or something jackassed.

[draco664]

Or the ever popular "Lemme think about it *beat* YES."

My favorite is, "If I say no, will you leave me alone?"

Draco

[Imogene]

I completely sympathize with "Are you sure?"

My response, particularly when I'm stuck at the register (which is my usual place, except for Sunday, because we had no free registers at the beginning of my shift, so I did some recovery for the other cashiers) is to say, "No, I'm really not sure, it makes life more interesting not to know." And then smile.

[Lace Neil Singer]

I always hate that question; sometimes, even if you look them straight in the eye and say, "Yes, I'm sure," they say "Thanks"... and go bug another employee. It drives us all nuts cuz in some cases, there really is just one answer and it doesn't matter whether they ask every single employee in the entire shop, it's not going to change!

[XCashier]

I actually said that to someone, and they just looked at me and said Smart Ass.

Better a smart ass than a dumb ass!

Ugh, I hate those "are you sure" questions, especially since they're usually said in a condescending manner like you're too rock-stupid to know what you're talking about. "Are you suuuuuuurrrrre?" Well, if you don't think I'm smart enough to be sure, why the hell did you ask me? Who's the more foolish, the fool or the one who asks the fool?