Tweet
At the movie theatre today, we had 5768 admits, which is almost double what we get on the average Saturday. (Don't ask me how I remember that exact number, because I don't know.) Two employees didn't show up, and there weren't enough scheduled to begin with, so it was even harder to keep up. Of course, it wouldn't be the day after Christmas without some customers acting their worst (because, after all, Santa's not watching anymore on the 26th, right?).
This particular incident didn't happen to me directly, as I was stuck in box office, but another manager told me of her dealings with one impatient man and his children while she and the ushers were cleaning an auditorium. The room was for National Treasure, so you can imagine the line that was waiting to get inside as soon as the cleaning was done. (Policy is to make people wait out in the hall, lest more and more come in and prevent cleaning altogether.) Well, this guy didn't want to wait like the rest and proceeded to sit down with his two children and refuse to get up, saying that he had been waiting forty minutes, shouldn't have to wait in line, yadda yadda yadda. Unfortunately, the other manager just didn't feel like listening to him anymore, so she let him stay to shut him up.
Personally, had I been there, I would have called the police to report a belligerent trespasser refusing to leave when told. 
Luckily, though, most of the customers I dealt with today were actually nice and friendly. It was kind of weird, to tell you the truth.
This particular incident didn't happen to me directly, as I was stuck in box office, but another manager told me of her dealings with one impatient man and his children while she and the ushers were cleaning an auditorium. The room was for National Treasure, so you can imagine the line that was waiting to get inside as soon as the cleaning was done. (Policy is to make people wait out in the hall, lest more and more come in and prevent cleaning altogether.) Well, this guy didn't want to wait like the rest and proceeded to sit down with his two children and refuse to get up, saying that he had been waiting forty minutes, shouldn't have to wait in line, yadda yadda yadda. Unfortunately, the other manager just didn't feel like listening to him anymore, so she let him stay to shut him up.
Personally, had I been there, I would have called the police to report a belligerent trespasser refusing to leave when told. Luckily, though, most of the customers I dealt with today were actually nice and friendly. It was kind of weird, to tell you the truth.
). Usually the ushers will go in between films and attempt to remove 18 tons of melted jujubees mixed with popcorn in about 10 minutes. Most people are considerate enough to either wait outside untill its cleaned or will sit in areas that have allready been taken care of.
Comment