Clueless + cheap = a bad combination. Especially when a baby is involved!
Last night I was heading to my dinner break (of course) when a couple of women who have a baby with them ask me to help them. They're looking at the booster seats and can't find the one they want. It's the cheapest one we carry, $19.99. I can't find one either, and tell them we must be out of stock, when one of them points to a box on the way upper shelf that is a standard infant car seat and wonders where that one is.
Car seats were on the other side. On my way around I overhear a bit of conversation about how the seat is for the baby they have with them. "Those booster seats are for older kids," I tell them. "She wouldn't be safe in them!"
As it turned out we did have one of the seats they were originally looking at. But when I finally, after a couple of minutes of politely insisting that they really needed one of the car seats, got them to look at the car seat, the shelf tag was ripped off, so the one on the end (the cheapest, natch) didn't have an obvious price.
I went to the back to get a scanner; the label on it had a large bar code on it. The manager who happened to help me told me the price should be on the label, but got me the scanner thingy anyway. (Yes, I've been there nearly a year, and still haven't been trained on the silly things and nobody told me the prices are on those labels.) So I'm going to have to go get a coworker to sign into the system because he can't get in and I don't have a logon. On the way back over I stop to tell them I'm still on the case and take a look at the label to see if the price is on it. It is. In very small, easy to miss print. $48 and change. Not too much, I'd think.
Meanwhile, they've pulled a seat out of a box. A booster seat. And they complain there must be parts missing because it doesn't have straps on it. "No, it doesn't. Those don't have straps. They use the regular seat belts. She's too little for that yet." They are dismayed to find that the one I say they really should get is $48 as opposed to $20. It's not like I'm on commission, I just want the kid to be safe, you know? I think they thought I was upselling.
They cheap out and didn't buy either. I want to know if this child has ever been in an actual car seat. I thought hospitals usually give you one if you don't have one when it's time to go home.
That poor baby. They wanted to cheap out by putting her in danger. I found out how old she was a couple of minutes later when I ran into them again and asked; nine months. Cute kid. I got a dopey baby grin from her.
Last night I was heading to my dinner break (of course) when a couple of women who have a baby with them ask me to help them. They're looking at the booster seats and can't find the one they want. It's the cheapest one we carry, $19.99. I can't find one either, and tell them we must be out of stock, when one of them points to a box on the way upper shelf that is a standard infant car seat and wonders where that one is.
Car seats were on the other side. On my way around I overhear a bit of conversation about how the seat is for the baby they have with them. "Those booster seats are for older kids," I tell them. "She wouldn't be safe in them!"
As it turned out we did have one of the seats they were originally looking at. But when I finally, after a couple of minutes of politely insisting that they really needed one of the car seats, got them to look at the car seat, the shelf tag was ripped off, so the one on the end (the cheapest, natch) didn't have an obvious price.
I went to the back to get a scanner; the label on it had a large bar code on it. The manager who happened to help me told me the price should be on the label, but got me the scanner thingy anyway. (Yes, I've been there nearly a year, and still haven't been trained on the silly things and nobody told me the prices are on those labels.) So I'm going to have to go get a coworker to sign into the system because he can't get in and I don't have a logon. On the way back over I stop to tell them I'm still on the case and take a look at the label to see if the price is on it. It is. In very small, easy to miss print. $48 and change. Not too much, I'd think.
Meanwhile, they've pulled a seat out of a box. A booster seat. And they complain there must be parts missing because it doesn't have straps on it. "No, it doesn't. Those don't have straps. They use the regular seat belts. She's too little for that yet." They are dismayed to find that the one I say they really should get is $48 as opposed to $20. It's not like I'm on commission, I just want the kid to be safe, you know? I think they thought I was upselling.
They cheap out and didn't buy either. I want to know if this child has ever been in an actual car seat. I thought hospitals usually give you one if you don't have one when it's time to go home.
That poor baby. They wanted to cheap out by putting her in danger. I found out how old she was a couple of minutes later when I ran into them again and asked; nine months. Cute kid. I got a dopey baby grin from her.
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