Ok quick and simple one so little background first.
I take calls form the US and Canada.
A we all know human beings like the easy way out.
So very very very often i heat things like Nine-oh Two or oh-oh-oh-three because we like to say oh instead of zero.
Im ok with it most times because pretty damn obvious what you are trying to say (credit cards, zips, addresses to a certain extent)
BUT THERE ARE OCCASIONS WHEN IT JUST STUPID!!!
1. email. because if you say your email is jimboboh228@stupid.moron im going to put in jimbobo228@stupid.moron and repeat it back to you.
2. You have a weird address. Like plots. or lots. or weird things.
3. you are Canadian!!! for the love of god and all that is good!!! if you have a postal code use the other syllable all ready. Im the one the new hires turn to in embarrassment when your postal code doesnt work. and im the one who has fix NOS1GO to N0S1G0 (or what ever you said i picked that one for what im going to be telling you about in a minute) You have numbers and letters, say them.
Now my story!!
person calls in for a product. now this product is sold in Canada, but only to a certain line, and only of offer is available to you. I ask for zip code because this is the US line. the woman in question pisses me off. What does she say?
N-O-S-N-G-O
I type with out thinking.
Stop look at what i type. Mentley sound it out.... Nosngo.... nos ngo? ok.... could be a Vietnamese name...
Me- *repeats the epic fail*
Sc- yes
Me- Is this your name? (people give me names all the time...)
SC- NOOO! THATS MY POSTAL CODE!!! (yes she likes to yell)
me- ... um... even if the ohs you stated are infact ZEROS that isnt a postal code.
SC- YES IT IS ITS MINE!
Me- a zip code is 5 numbers long a postal code is an even mixture of numbers and letters. 3 of one 3 of another. You gave me for letters and 2 numbers.
SC- NOO I DIDNT!!!!
Me- you provided me with N-OH-S-N-G-OH
SC- NO I DIDNT!!! I SAID ONE!!!!! N-OH-S-ONE-G-OH!!
me- sighs.. fine. (fix it) you know ma'am you should really say zero it can be very confusing especially if you really meant O. you need to call xxx-xxx-xxxx this the Us line thank you good bye.
SC- whats your name!!
Me- Slice. (there another girl with my name now woohoo)
SC- Slice... thanks... bitch.
gah!!!
I take calls form the US and Canada.
A we all know human beings like the easy way out.
So very very very often i heat things like Nine-oh Two or oh-oh-oh-three because we like to say oh instead of zero.
Im ok with it most times because pretty damn obvious what you are trying to say (credit cards, zips, addresses to a certain extent)
BUT THERE ARE OCCASIONS WHEN IT JUST STUPID!!!
1. email. because if you say your email is jimboboh228@stupid.moron im going to put in jimbobo228@stupid.moron and repeat it back to you.
2. You have a weird address. Like plots. or lots. or weird things.
3. you are Canadian!!! for the love of god and all that is good!!! if you have a postal code use the other syllable all ready. Im the one the new hires turn to in embarrassment when your postal code doesnt work. and im the one who has fix NOS1GO to N0S1G0 (or what ever you said i picked that one for what im going to be telling you about in a minute) You have numbers and letters, say them.
Now my story!!
person calls in for a product. now this product is sold in Canada, but only to a certain line, and only of offer is available to you. I ask for zip code because this is the US line. the woman in question pisses me off. What does she say?
N-O-S-N-G-O
I type with out thinking.
Stop look at what i type. Mentley sound it out.... Nosngo.... nos ngo? ok.... could be a Vietnamese name...
Me- *repeats the epic fail*
Sc- yes
Me- Is this your name? (people give me names all the time...)
SC- NOOO! THATS MY POSTAL CODE!!! (yes she likes to yell)
me- ... um... even if the ohs you stated are infact ZEROS that isnt a postal code.
SC- YES IT IS ITS MINE!
Me- a zip code is 5 numbers long a postal code is an even mixture of numbers and letters. 3 of one 3 of another. You gave me for letters and 2 numbers.
SC- NOO I DIDNT!!!!
Me- you provided me with N-OH-S-N-G-OH
SC- NO I DIDNT!!! I SAID ONE!!!!! N-OH-S-ONE-G-OH!!
me- sighs.. fine. (fix it) you know ma'am you should really say zero it can be very confusing especially if you really meant O. you need to call xxx-xxx-xxxx this the Us line thank you good bye.
SC- whats your name!!
Me- Slice. (there another girl with my name now woohoo)
SC- Slice... thanks... bitch.
gah!!!
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