I once had a guy on the phone who had just finished fueling his semi truck at one of our truck stops. Apparently there was an issue regarding payment, with the guy ending up trying to leave saying if they wouldn't take payment in the way he wanted, then he shouldn't have to pay at all.
Our smart thinking employee though decided she wasn't going to put up with his nonsense and called the cops to deal with the guy. In the meantime though, this trucker called me at corporate to try and get help. He flat out told me he wanted me to waive the charges on his pumped diesel so he could be on his merry way.
Naturally I refused which only provoked him to become angrier. Luckily by this time the cops had shown up and he had turned his attention to them, trying to explain the situation. But he hadn't shut off his cellphone, giving me the perfect window into his madness. For the next 16 minutes I got to listen to him argue about how he should be getting his gas for free because we had inconvenienced him. The cops meanwhile kept telling him that since he had pumped the gas, he had to pay for it or else he would be arrested.
In the end, after being given several final warnings by the police, the guy was still refusing to budge from his position. The last thing I heard on the phone was:
SC: "uhh, uhh, yeah they're arresting me, I gotta go." *click*
I just sat there for a moment stunned that anyone could really be so dumb. Only in America.
Our smart thinking employee though decided she wasn't going to put up with his nonsense and called the cops to deal with the guy. In the meantime though, this trucker called me at corporate to try and get help. He flat out told me he wanted me to waive the charges on his pumped diesel so he could be on his merry way.
Naturally I refused which only provoked him to become angrier. Luckily by this time the cops had shown up and he had turned his attention to them, trying to explain the situation. But he hadn't shut off his cellphone, giving me the perfect window into his madness. For the next 16 minutes I got to listen to him argue about how he should be getting his gas for free because we had inconvenienced him. The cops meanwhile kept telling him that since he had pumped the gas, he had to pay for it or else he would be arrested.
In the end, after being given several final warnings by the police, the guy was still refusing to budge from his position. The last thing I heard on the phone was:
SC: "uhh, uhh, yeah they're arresting me, I gotta go." *click*
I just sat there for a moment stunned that anyone could really be so dumb. Only in America.
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