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I have a sneaking suspicion if we had an answering phone, we'd spend half our morning calling people back, or get a lot of swearing for us not being open.
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Deepak Chopra says, "Fear deprives people of choice. Fear shrinks the world into isolated, defensive enclaves. Fear spirals out of control. Fear makes everyday life seem clouded over with danger. -
My thoughts exactly. It's managers like him who enable SCs to behave the way that they do.Quoth donruss View PostWhat a weak-willed, spineless manager you have there.
"500 bucks, that's almost a million!"
~Curly from the 3 StoogesComment
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I completely agree. In fact, I'll take it one step further and say that I hate spineless managers who give in to the SC's more than the actual SC's themselves.Quoth Tito View PostMy thoughts exactly. It's managers like him who enable SCs to behave the way that they do.
My motto as a customer service employee (directed toward my boss) is: If I'm wrong, let me know and I'll correct it or apologize. But damn it, if I'm right, BACK ME UP!!!"So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13Comment
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Wow, that lady was quite the schemer.
We get people like that who come in AFTER we close and go "Oh, how long have you been closed?" like they had NO idea the gates were down.
*bagh*Comment
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