This wouldn't be sucky if it weren't the 5th friggin' call like this in the past 3 days (the office was closed Monday & Tuesday).
M: Moi, naturellement
PP: Phone person
M: Good afternoon, this is XYZ, TNTBTO speaking. How may I help you?
PP: May I speak to JT?
M: I'm sorry, JT no longer works here. Do you need to speak to him specifically, or do you need to speak to the person who fills his position?
PP: I want to speak to JT*tone indicating incomprehension*
M: No, you don't. You want to speak to TN. You're the Nth call I've had in the past 3 months *note JT has been gone since about March* He's not here. If you want to speak to him, I can give you the name of the company that he works for now. Or do you want to speak to the person who fills his old position?
PP: Oh, I need to speak to the person in his position.
If they would just ask for the position, instead of pretending that they know him & want to speak to JL, it would also be nicer.
M: Moi, naturellement
PP: Phone person
M: Good afternoon, this is XYZ, TNTBTO speaking. How may I help you?
PP: May I speak to JT?
M: I'm sorry, JT no longer works here. Do you need to speak to him specifically, or do you need to speak to the person who fills his position?
PP: I want to speak to JT*tone indicating incomprehension*
M: No, you don't. You want to speak to TN. You're the Nth call I've had in the past 3 months *note JT has been gone since about March* He's not here. If you want to speak to him, I can give you the name of the company that he works for now. Or do you want to speak to the person who fills his old position?
PP: Oh, I need to speak to the person in his position.
If they would just ask for the position, instead of pretending that they know him & want to speak to JL, it would also be nicer.
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