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Hi everyone, I'm docter FinnieMc.
Actually no. I'm new here and after reading through 5 pages of rants that brought tears to my eyes from laughing or nodding along as I recognised the situation described.
I wanted to add two of my experiences.
I used to work in the Merchant Services part of a large credit card company.
Basically this means that shops/stores etc having problems with their payments or cardprocessing would call us.
Most of our clients were nice enough, on the account of having to deal with SC's themselves but sometimes they weren't.
And since it was my task to deal with "difficult" customers ... well, you'll see.
But that's not illegal!
M: Me: Level 54 Hero/Rogue
SC: Greedy hotel owner
M: Standard greeting how can I help you?
SC: Yes, I'm calling about a missing payment.
M: Ok Sir, can you give me the details?
SC: On the 17th I had two costumers who paid for their rooms and food with a stolen creditcard and now you don't want to pay for it.
M: Mmm, did you do a pre-authorisation before giving them the room?
SC: Yes ofcourse I did! That's standard procedure.
M: And did you get an authorisation code?
SC: No, the machine told me to call you, I did and they told me the card was reported stolen.
M: So you were advised to call the police?
SC: Yes and I did so the first thing next morning
*At this point I thought I must have heard the wrong thing*
M: You only called them the next morning?
SC: Yes, it was very busy and I didn't have time for all that.
M: So you gave them rooms and let them dine even though you knew the creditcard was stolen?
SC: Yes yes I already explained to you that I didn't have time to call the police. Now when are you going to send me my money?
M: The money you willingly charged unto a stolen creditcard? Eeh, never would be my closest guess.
*This conversation went on for another 10 minutes in which he threatened me with his lawyer (Go ahead sir please do not forget to mention that you willingly charged a stolen creditcard), the police (HAHAHAHAHA) or the HQ of his hotel chain (Good luck with that) until he caved in.
As a little reward I did give him the 50$ fee for destroying a stolen card.*
I know someone famous
M: Me the bearer of bad news
SC: Almost famous eejit
M: Standard greeting how can I help you?
SC: GIVE ME MY MONEY!!!!
M: Ok Sir, can I have your merchant number please?
SC: I DON'T KNOW THAT NUMBER, JUST RELEASE MY MONEY!
M: Sir, without your merchant number I cannot check if there is a problem with your account.
SC: THIS IS UNBELIEVABLE, ARE YOU THAT STUPID? CAN'T YOU READ IT FROM THE PHONE? (Not really because neither me nor my phone is psychic)
M: Sir, your merchant number please.
SC: GRUMBLE GRUMBLE GRUMBLE IT'S XXXXXXXXXXX
M: Let's see. Ok. Sir I cannot release anything on that account.
SC: WHY NOT?
M: Because it says here that your company went bankrupt and we have a court order to block all payments.
SC: YOU CANNOT DO THAT! THAT'S MY MONEY! YOU STEALING B******
M: Actually sir we have to comply with this.
SC: (Calming down a bit) So when can you release these payments?
M: Most likely not sir. This will be used to pay any debts that are still outstanding.
SC: (Going into overdrive again) YOU CANNOT DO THAT, I WORKED FOR THIS; DON'T YOU KNOW WHO I AM?
M: As a matter of fact, no, I don't know who you are.
SC: MY UNCLE IS FAMOUS JOURNALIST XXX SAMELASTNAME. HE WILL DESTROY YOUR COMPANY IN HIS NEXT ARTICLE , YOU CANNOT DO THIS!
M: Actually Sir, I don't think that will happen. First of all your uncle's first name is not XXX but YYY and second even though your last name sounds the same, it is actually spelled differently.
SC: *click*
Ha! Bluffing never really works if you're stupid!
And to end this first post some short experiences:
SC: *5 minute rant in Mandarin*. What is your answer to that?
eeeh I don't speak Mandarin?
SC: You stole my money and opened a brothel with it!
I actually started laughing here ... it was just too surreal.
SC: Can I have someone who speaks Dutch?
I'm Flemish, so my mothertongue is Dutch, although it differs slightly from the the Dutch spoken in the Netherlands (Think American English and British English).
This guy was from the Netherlands and obviously a bigot POS.
I told the guy that I was the only one available and had him spell out every single detail of his contract, which included words like taxi, Amsterdam and a very common last name.
Actually no. I'm new here and after reading through 5 pages of rants that brought tears to my eyes from laughing or nodding along as I recognised the situation described.
I wanted to add two of my experiences.
I used to work in the Merchant Services part of a large credit card company.
Basically this means that shops/stores etc having problems with their payments or cardprocessing would call us.
Most of our clients were nice enough, on the account of having to deal with SC's themselves but sometimes they weren't.
And since it was my task to deal with "difficult" customers ... well, you'll see.
But that's not illegal!
M: Me: Level 54 Hero/Rogue
SC: Greedy hotel owner
M: Standard greeting how can I help you?
SC: Yes, I'm calling about a missing payment.
M: Ok Sir, can you give me the details?
SC: On the 17th I had two costumers who paid for their rooms and food with a stolen creditcard and now you don't want to pay for it.
M: Mmm, did you do a pre-authorisation before giving them the room?
SC: Yes ofcourse I did! That's standard procedure.
M: And did you get an authorisation code?
SC: No, the machine told me to call you, I did and they told me the card was reported stolen.
M: So you were advised to call the police?
SC: Yes and I did so the first thing next morning
*At this point I thought I must have heard the wrong thing*
M: You only called them the next morning?
SC: Yes, it was very busy and I didn't have time for all that.
M: So you gave them rooms and let them dine even though you knew the creditcard was stolen?
SC: Yes yes I already explained to you that I didn't have time to call the police. Now when are you going to send me my money?
M: The money you willingly charged unto a stolen creditcard? Eeh, never would be my closest guess.
*This conversation went on for another 10 minutes in which he threatened me with his lawyer (Go ahead sir please do not forget to mention that you willingly charged a stolen creditcard), the police (HAHAHAHAHA) or the HQ of his hotel chain (Good luck with that) until he caved in.
As a little reward I did give him the 50$ fee for destroying a stolen card.*
I know someone famous
M: Me the bearer of bad news
SC: Almost famous eejit
M: Standard greeting how can I help you?
SC: GIVE ME MY MONEY!!!!
M: Ok Sir, can I have your merchant number please?
SC: I DON'T KNOW THAT NUMBER, JUST RELEASE MY MONEY!
M: Sir, without your merchant number I cannot check if there is a problem with your account.
SC: THIS IS UNBELIEVABLE, ARE YOU THAT STUPID? CAN'T YOU READ IT FROM THE PHONE? (Not really because neither me nor my phone is psychic)
M: Sir, your merchant number please.
SC: GRUMBLE GRUMBLE GRUMBLE IT'S XXXXXXXXXXX
M: Let's see. Ok. Sir I cannot release anything on that account.
SC: WHY NOT?
M: Because it says here that your company went bankrupt and we have a court order to block all payments.
SC: YOU CANNOT DO THAT! THAT'S MY MONEY! YOU STEALING B******
M: Actually sir we have to comply with this.
SC: (Calming down a bit) So when can you release these payments?
M: Most likely not sir. This will be used to pay any debts that are still outstanding.
SC: (Going into overdrive again) YOU CANNOT DO THAT, I WORKED FOR THIS; DON'T YOU KNOW WHO I AM?
M: As a matter of fact, no, I don't know who you are.
SC: MY UNCLE IS FAMOUS JOURNALIST XXX SAMELASTNAME. HE WILL DESTROY YOUR COMPANY IN HIS NEXT ARTICLE , YOU CANNOT DO THIS!
M: Actually Sir, I don't think that will happen. First of all your uncle's first name is not XXX but YYY and second even though your last name sounds the same, it is actually spelled differently.
SC: *click*
Ha! Bluffing never really works if you're stupid!
And to end this first post some short experiences:
SC: *5 minute rant in Mandarin*. What is your answer to that?
eeeh I don't speak Mandarin?
SC: You stole my money and opened a brothel with it!
I actually started laughing here ... it was just too surreal.
SC: Can I have someone who speaks Dutch?
I'm Flemish, so my mothertongue is Dutch, although it differs slightly from the the Dutch spoken in the Netherlands (Think American English and British English).
This guy was from the Netherlands and obviously a bigot POS.
I told the guy that I was the only one available and had him spell out every single detail of his contract, which included words like taxi, Amsterdam and a very common last name.
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