Tweet
They are predicting that we will get up to a foot of snow in th Northeast in the latest snowstorm. I can never understand why the possibility of a foot of snow, in New England, makes people feel the need to buy $200 of groceries, but whatever. Her are a few of the memorable SC's.....
The It's too busy lady
Our FEM is walking down one of the aisles, to check for a possible spill when this sc approaches.
SC: Your store is too crowded!!!!!
FEM: well they are predicting a major snow storm, so many peopk come out to do some extra shopping.
SC: But it's tooooooooo crowded. What about the safety of customers. What if their was fire!?
FEM: Well, our store has 100% coverage of sprinklers, fire alarms and smoke dectors. We have policies in place on how to evacuate the build in the even to of a fire. All the employees are trained.
SC: You just want me to die!!!!! I'm calling your boss, his boss, the newspapers, the TV, everyone!!!!!!! *walks off*
About 5 min later SC approaches FEM at podium.
SC: What is your bosses name, so i know to to tell shoudl be fired.
FEM: The general manager is Billy Bob, he can be reached by calling the store and pressing <extension>.
SC: write that down.
FEM: *opens drawer and retrieves business card* Her is the store business card, i wrote the GM's name and ext. on the back.
SC: So I can get him i trouble, how do I contact corp.
FEM: *hands SC business card with consumer contact info on it for corp.*
SC pays, and leaves.
I'm calling the Health dept.
A bunch of employees are in the break room, along with the FEM, now FEM and MOD. We are all chatting when he phone rings.
FEM/MOD: *sigh....* I'll be back.
Head Cashier: what happened?
FEM/MOD: I'm not sure.
About 5 min. later FEM/MED returns.
FEM/MOD: People are stupid.
Other employee: why?
FEM/MOD: A customer said we were going to kill people because we d no have <product x> frozen.
HC: Huh?
FEM/MOD: well this lady saw that we had bacon stored in a refrigerated case, like we always have, and she has it had to be frozen. I showed he where it says on the package "Keep Refrigerated, Below 41F" but she would believe me and walked off and said she WILL call the health dept and <Health inspector name> will prove us wrong.
If you know the health inspectors name, and do not run a restaurant, that is a good sing you have chronic complainer on your hands.
Besides these we had more that the usual number of people ho tried to return stuff from another competitor across the street. Somehow they think that we can get competitor to refund us.
The It's too busy lady
Our FEM is walking down one of the aisles, to check for a possible spill when this sc approaches.
SC: Your store is too crowded!!!!!
FEM: well they are predicting a major snow storm, so many peopk come out to do some extra shopping.
SC: But it's tooooooooo crowded. What about the safety of customers. What if their was fire!?
FEM: Well, our store has 100% coverage of sprinklers, fire alarms and smoke dectors. We have policies in place on how to evacuate the build in the even to of a fire. All the employees are trained.
SC: You just want me to die!!!!! I'm calling your boss, his boss, the newspapers, the TV, everyone!!!!!!! *walks off*
About 5 min later SC approaches FEM at podium.
SC: What is your bosses name, so i know to to tell shoudl be fired.
FEM: The general manager is Billy Bob, he can be reached by calling the store and pressing <extension>.
SC: write that down.
FEM: *opens drawer and retrieves business card* Her is the store business card, i wrote the GM's name and ext. on the back.
SC: So I can get him i trouble, how do I contact corp.
FEM: *hands SC business card with consumer contact info on it for corp.*
SC pays, and leaves.
I'm calling the Health dept.
A bunch of employees are in the break room, along with the FEM, now FEM and MOD. We are all chatting when he phone rings.
FEM/MOD: *sigh....* I'll be back.
Head Cashier: what happened?
FEM/MOD: I'm not sure.
About 5 min. later FEM/MED returns.
FEM/MOD: People are stupid.
Other employee: why?
FEM/MOD: A customer said we were going to kill people because we d no have <product x> frozen.
HC: Huh?
FEM/MOD: well this lady saw that we had bacon stored in a refrigerated case, like we always have, and she has it had to be frozen. I showed he where it says on the package "Keep Refrigerated, Below 41F" but she would believe me and walked off and said she WILL call the health dept and <Health inspector name> will prove us wrong.
If you know the health inspectors name, and do not run a restaurant, that is a good sing you have chronic complainer on your hands.
Besides these we had more that the usual number of people ho tried to return stuff from another competitor across the street. Somehow they think that we can get competitor to refund us.
Comment