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I don't mind people who expect the things they own to work, especially payment methods like checks and credit cards, after all, it's perfectly reasonable to think that if you have a card, you can use it 90% of the time. However, this customer I had last year when I worked at Weis markets really pissed me off.
Me:
D: My Sup, Derrick, coolest Sup ever, once actually told a customer to screw off because we were busy talking about World of Warcraft and D&D, while on the clock. Granted this isn't the best thing to do, but it was a problem customer who had reduced some of our workers to tears before, so the CS desk guy quietly looked the other way, and even went out of his way to rip her complaint notice apart.
AEEW: American Express Entitlement Whore
AEEW walks up to the register that I'm working. I was filling in for a cashier who was running late but had called to tell us she was on her way. I was a cart/basket/bag boy at the time. AEEW has enough groceries to feed an overweight family of four for a month. BTW, guess whose job returns are? and guess how many items she had that would go bad if unrefrigerated (Read: Must be put away immediately upon return.)?
M: -Scan, bag, and place entire order in the three carts she has brought up. Scan every coupon we have released in the past week.- "Your total is $XXX.XX."
AEEW: -Hands me American Express Card.-
M: "I'm sorry, ma'am, but we don't accept American Express. Do you have another form of payment?"
AEEW: "You don' Take Am'ric'n Espress?!?"
M: "No, Ma'am, I'm sorry, we are not allowed to accept American Express cards. Do you have another form of payment or would you like me to void your order?" Thinking 'Shit, now I get to go running around the store to get all her crap back into it's place.'
AEEW:"I can' Believe yo don' take no Am'ric'n Espress! Le' me talk to yo man'gr."
M: -Cover up a rolling eye movement by blinking. Press the bell for a sup.-
One Minute Passes.
AEEW: What's tak'n s' lon'? Call yo man'gr!"
M: "Ma'am, I have already called my Sup. He should be here shortly."
AEEW -Opens her mouth to bite my head off, but stops as D walks up.-
D: "Who needs a Sup?"
M: "Derrik! Over here!"
D: -Walks over- "OK, what do you need?"
AEEW: "This punk idn't lettn' me use mah Am'ric'n Espress card!"
D: "I'm sorry, Ma'am, but we are not allowed to accept American Express as payment at this store, do you have another form of payment you'd like to use?"
AEEW: "I CAN'T BELIEVE YO DON' TAKE AM'RIC'N ESPRESS!" -Goes on long tirade about how we're the purest of all evils for not accepting her credit card.- "JUS' FO'GET I' THEN!" -Storms out.-
A week later, I walk in at the beginning of my shift and see her standing at the register of a female coworker. She hands over an American Express card. I walk into the co-workers till and hit the bell for a Sup. Coworker gives me a quizzical look as she says to AEEW "I'm sorry, we don't accept American Express."
I walk out, clock in, and as I walk out to the overflowing cart port in the parking lot, I see another Sup (D wasn't on shift until later that day.) walking toward the screaming woman. On my way back in, I see her storming out, and, you guessed it, three carts full of perishable goods that need to be returned now.
A week later, I'm bagging for a coworker, and I see her coming into the line. I tell my coworker to hit the button right then. He does. You guessed it, nothing but an AE card and three carts of perishable crap.
Rinse, lather, repeat. Every week, either Friday or Saturday, from my first sighting, a few months into my working there, in December 06 to February 07, when I finally quit.
Me:
D: My Sup, Derrick, coolest Sup ever, once actually told a customer to screw off because we were busy talking about World of Warcraft and D&D, while on the clock. Granted this isn't the best thing to do, but it was a problem customer who had reduced some of our workers to tears before, so the CS desk guy quietly looked the other way, and even went out of his way to rip her complaint notice apart.
AEEW: American Express Entitlement Whore
AEEW walks up to the register that I'm working. I was filling in for a cashier who was running late but had called to tell us she was on her way. I was a cart/basket/bag boy at the time. AEEW has enough groceries to feed an overweight family of four for a month. BTW, guess whose job returns are? and guess how many items she had that would go bad if unrefrigerated (Read: Must be put away immediately upon return.)?
M: -Scan, bag, and place entire order in the three carts she has brought up. Scan every coupon we have released in the past week.- "Your total is $XXX.XX."
AEEW: -Hands me American Express Card.-
M: "I'm sorry, ma'am, but we don't accept American Express. Do you have another form of payment?"
AEEW: "You don' Take Am'ric'n Espress?!?"
M: "No, Ma'am, I'm sorry, we are not allowed to accept American Express cards. Do you have another form of payment or would you like me to void your order?" Thinking 'Shit, now I get to go running around the store to get all her crap back into it's place.'
AEEW:"I can' Believe yo don' take no Am'ric'n Espress! Le' me talk to yo man'gr."
M: -Cover up a rolling eye movement by blinking. Press the bell for a sup.-
One Minute Passes.
AEEW: What's tak'n s' lon'? Call yo man'gr!"
M: "Ma'am, I have already called my Sup. He should be here shortly."
AEEW -Opens her mouth to bite my head off, but stops as D walks up.-
D: "Who needs a Sup?"
M: "Derrik! Over here!"
D: -Walks over- "OK, what do you need?"
AEEW: "This punk idn't lettn' me use mah Am'ric'n Espress card!"
D: "I'm sorry, Ma'am, but we are not allowed to accept American Express as payment at this store, do you have another form of payment you'd like to use?"
AEEW: "I CAN'T BELIEVE YO DON' TAKE AM'RIC'N ESPRESS!" -Goes on long tirade about how we're the purest of all evils for not accepting her credit card.- "JUS' FO'GET I' THEN!" -Storms out.-
A week later, I walk in at the beginning of my shift and see her standing at the register of a female coworker. She hands over an American Express card. I walk into the co-workers till and hit the bell for a Sup. Coworker gives me a quizzical look as she says to AEEW "I'm sorry, we don't accept American Express."
I walk out, clock in, and as I walk out to the overflowing cart port in the parking lot, I see another Sup (D wasn't on shift until later that day.) walking toward the screaming woman. On my way back in, I see her storming out, and, you guessed it, three carts full of perishable goods that need to be returned now.
A week later, I'm bagging for a coworker, and I see her coming into the line. I tell my coworker to hit the button right then. He does. You guessed it, nothing but an AE card and three carts of perishable crap.
Rinse, lather, repeat. Every week, either Friday or Saturday, from my first sighting, a few months into my working there, in December 06 to February 07, when I finally quit.
Oh brother.
"You'd feel a Hell of a lot better if you'd just rip into the occasional customer." 
Congratulations.
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