Quoth Gravekeeper
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Hopefully (not just in your threads, but in ANYones) when we type out what a SC says, that if it looks innocent enough on the screen, there was a tone, or a face, or an attitude to go with it that made it sucky and our fellow CSers know that inherently. I certainly assumed it in regards to the Michiganer, but thought that lack of geographical knowledge probably wasn't as big a deal as his attitude.
All that's moot though - above and beyond being amusing, sharing and venting is what CS is all about and all of you call centerers have my deepest sympathies. I know how rude and trivial people can be to my face; I can imagine what they're like over the phone. yecch!

Speaking of Vancouver geographically, Anthony Bourdain visited your fair town on National Geographic Channel's 'No Reservations' recently - catch it while you're snow bound if it repeats.
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