It is a normal Saturday afternoon until CUST1 comes up the register in my dept to buy a coffee. As I am ringing up the coffee, SC2 approaches states they are runing late and have cake to pick up. I tell them I will be w/ them in 1 minute. While I am waiting for CUST1 to had me her money SC3 come up in line behind CUST1. I finish transaction then it starts.....
SC2: Yes, the cake is under J...
SC3: I WAS FIRST!
SC2: NO I was
SC3: (to me) Sir, you will ring up my coffee NOW! I am in a hurry.
Me: SC2 was first, I have to serve people in the order that they come.
SC2: My cake!! I ma running late.
I tell SC 3 to wait while I help SC2. While I am helping SC2, i hear SC2 going "Hellooo, Helloooo" A few second later i her the register start to beep. I look and SC3 is randomly hitting buttons.
Me: Hey! DO NOT TOUCH THE REGISTER!
SC3: That's it, Your rude and don't know how to treat customers. Were walking out and WILL give our business to COMPEATOR Y.
I finish up with SC2, who was on her phone the ENTIRE time and go back to the register where SC3 (who should have been long gone is still standing)
Me: How may I help you?
SC3: Yes, a small coffee.
Me: Okay, that's 1.29.
SC3: You know you should treat you custoemrs better. WE WERE HERE FIRST!
Me: I'm sorry you fee that way but I have to serve who I saw first (if un-sucky I will serve customers in the way that is quickest for me and them)
SC3: Well, it is rude and we will report you for this. *finally places money on counter, I give her change. Since she dosen have her hand out, but is still staring at me I place money on counter w/receipt."
Me: Have a good day!
SC3: fuck you asshole!
A few minutes later the MOD come down and said he had "two assholes" tell him how horrible you were. I explained the situation, he sad they are constant complainers. He also mentioned that they wanted a $100 to make them come back for the "awful" service they experienced. He offered to refund their coffee by they declined and went about their shopping as usual. when I left I found out that they tied to get the cashier to give them $100 in free groceries because the MOD said to. The cashier called the MOD. When they saw the same MOD they quickly swiped their debit card and left before they even got the receipt.
SC2: Yes, the cake is under J...
SC3: I WAS FIRST!
SC2: NO I was
SC3: (to me) Sir, you will ring up my coffee NOW! I am in a hurry.
Me: SC2 was first, I have to serve people in the order that they come.
SC2: My cake!! I ma running late.
I tell SC 3 to wait while I help SC2. While I am helping SC2, i hear SC2 going "Hellooo, Helloooo" A few second later i her the register start to beep. I look and SC3 is randomly hitting buttons.
Me: Hey! DO NOT TOUCH THE REGISTER!
SC3: That's it, Your rude and don't know how to treat customers. Were walking out and WILL give our business to COMPEATOR Y.
I finish up with SC2, who was on her phone the ENTIRE time and go back to the register where SC3 (who should have been long gone is still standing)
Me: How may I help you?
SC3: Yes, a small coffee.
Me: Okay, that's 1.29.
SC3: You know you should treat you custoemrs better. WE WERE HERE FIRST!
Me: I'm sorry you fee that way but I have to serve who I saw first (if un-sucky I will serve customers in the way that is quickest for me and them)
SC3: Well, it is rude and we will report you for this. *finally places money on counter, I give her change. Since she dosen have her hand out, but is still staring at me I place money on counter w/receipt."
Me: Have a good day!
SC3: fuck you asshole!
A few minutes later the MOD come down and said he had "two assholes" tell him how horrible you were. I explained the situation, he sad they are constant complainers. He also mentioned that they wanted a $100 to make them come back for the "awful" service they experienced. He offered to refund their coffee by they declined and went about their shopping as usual. when I left I found out that they tied to get the cashier to give them $100 in free groceries because the MOD said to. The cashier called the MOD. When they saw the same MOD they quickly swiped their debit card and left before they even got the receipt.
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