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This is my first post, so I'm gonna throw you some interesting stories, in which the names have been changed to protect the innocent (me) from getting fired.
I work at a call center, it's a very nice place, my coworkers are all very nice people, we make good money, and we're treated like human beings. Let me share with you a little story.
SC: Customer
Me:
SC: I placed an order with Steve the other day, the imprinting on the papers were incorrect, I need you to send us another order at your cost. I remember it was Steve because I wrote down his name and extension, and I can't get through to his extension, so I pushed the operator button to talk to you.
Me: I'll be happy to assist you with that, let me open the order....okay, it appears that Steve did take your order, what was incorrect about the imprinting on the papers?
SC: I had wanted my Inc. and Ltd. after my name, he only put Inc.
Me: I see in the notes log on the order, it appears he asked you if you wanted both on the order, and the answer was you had only wanted Inc. after your name.
SC: Well you see, I called that first time and said that I only wanted Inc., but then I called back a few minutes later and spoke to someone else, and they were supposed to have changed it.
Me: Well I'm sorry for the confusion with the order Sir, may I please have the name of the person who you asked to change the imprint on your papers?
SC: I already told you it was Steve, I told him that I had wanted my Inc. and Ltd. after my name, he only put Inc.
Me: Sir, I understand you spoke to Steve first, I'm asking about when you called in the second time, which you just explained to me.
SC: I didn't tell you I called in a second time, I called in the first time and told Steve my order.
Me: Sir you just told me that you called in a second time, and you spoke to someone, who had changed the imprint to add the Ltd. after the Inc. So do you remember who you spoke to, or do you remember when you made the call.
SC: Well I forgot to write down the person's name and when I called, but I need this fixed.
Me: Sir, I'm happy to replace this order for you, but I will need to return these items at your cost, because of the situation at hand.
SC: Okay, that's all I wanted in the first place, Thank You for helping me with!
::customer hangs up::
Me: ...urge...to...kill...rising...rising...rising...
Coworker: Breaktime
Me: ...urge...to...kill...falling...falling...falling. ..
I work at a call center, it's a very nice place, my coworkers are all very nice people, we make good money, and we're treated like human beings. Let me share with you a little story.
SC: Customer
Me:
SC: I placed an order with Steve the other day, the imprinting on the papers were incorrect, I need you to send us another order at your cost. I remember it was Steve because I wrote down his name and extension, and I can't get through to his extension, so I pushed the operator button to talk to you.
Me: I'll be happy to assist you with that, let me open the order....okay, it appears that Steve did take your order, what was incorrect about the imprinting on the papers?
SC: I had wanted my Inc. and Ltd. after my name, he only put Inc.
Me: I see in the notes log on the order, it appears he asked you if you wanted both on the order, and the answer was you had only wanted Inc. after your name.
SC: Well you see, I called that first time and said that I only wanted Inc., but then I called back a few minutes later and spoke to someone else, and they were supposed to have changed it.
Me: Well I'm sorry for the confusion with the order Sir, may I please have the name of the person who you asked to change the imprint on your papers?
SC: I already told you it was Steve, I told him that I had wanted my Inc. and Ltd. after my name, he only put Inc.
Me: Sir, I understand you spoke to Steve first, I'm asking about when you called in the second time, which you just explained to me.
SC: I didn't tell you I called in a second time, I called in the first time and told Steve my order.
Me: Sir you just told me that you called in a second time, and you spoke to someone, who had changed the imprint to add the Ltd. after the Inc. So do you remember who you spoke to, or do you remember when you made the call.
SC: Well I forgot to write down the person's name and when I called, but I need this fixed.
Me: Sir, I'm happy to replace this order for you, but I will need to return these items at your cost, because of the situation at hand.
SC: Okay, that's all I wanted in the first place, Thank You for helping me with!
::customer hangs up::Me: ...urge...to...kill...rising...rising...rising...
Coworker: Breaktime
Me: ...urge...to...kill...falling...falling...falling. ..
I AM the evil bastard!
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