You aren't supposed to talk!

[Ad_Astra]

Ohhh boy--had one of the store's "regular crazies" in the other day, he was in absolutely fine form.

I've rung up his (crappy) martial arts/80s action movies (which were all wet and sticking together from his visible dripping sweat--sick) and the total is over $100--thus requiring manager ID check. My front supervisor is useless and drags out any task she has to do until the custy is screaming at me "WHY ISN'T SHE COMING OVER, SHE'S RIGHT THERE" to which I say "xxxxxx you need to come do this" which is met by her "*big sigh* is it THAT important? I heard you the first five times, you don't need to repeat it"--to which my blood boils and I have to resist the bitch-slap impulse.

Anywho, I'm asking him for ID and he just looses it--"I'm here all the time! You don't need ID...fine here's my wallet, take what you need" *FLINGS* the wallet at me and starts heavy breathing glaring at me. He's getting more and more agitated, has now picked all ID out of his wallet and is throwing it all over the counter "Here, here--you need some ID? HERE'S SOME ID!". I'm STILL waiting on Lazy Manager to decide to shuffle herself three feet over to glance at the ID and shuffle herself back to texting her friends or doing the pile of stuff that could really wait. This conversation follows:

Me: Ok, she'll be right over
SC: I'M NOT ARGUING WITH YOU
Me: (internal WTF?) ooooook, well, she's on her way
SC: I REFUSE TO ARGUE WITH YOU OVER THIS
Me: more internal WTF-ing? Why is he pissed? If he supposedly comes here all the time he knows we check IDs...
SC: FINE! I'm NOT going to take any of this stuff
Me: If that's what you want, sure *starts to put things away*
SC: SHUT UP B****! YOU AREN'T SUPPOSED TO SAY ANYTHING TO ME! Hear me! SAY. NOTHING. SHUT. UP. WHY ARE YOU PUTTING THAT BACK! I NEEEEEED IT!

Me: more internal: "eff this...i'm so not dealing with it", wander over to Lazy Manager. "YOU deal with him--because I am not"
Her: ugh..fiiiiiine *checks ID* ok, there, happy now?
Me: mind screaming "What just happened!? Why am in the Twilight Zone"

Me: *swipes jerk's card--who, for the record is now trying to talk to me, met only with Icy Death Stare and silence
SC: Now you tell me to have a good day! That's what you do!
Me: *more silence*, sets his bag on the counter, walk away

Maybe I was immature. But he didn't want me to talk, and I was tired of the abuse.

Crazy jerks...

[gunsage]

Uh, control freak much?! What an ass. I'm equally surprised your "manager" didn't throw him out of the store. That's just an absolute circlejerk of suckage.

[ktopmil]

No, you weren't being immature, only demanding common decency from another human being. There is nothing wrong with that. If I had your manager, I think I wouldn't have resisted smacking her down, damn. I really would talk to someone higher in the chain about her performance on the job if it continues. Not to be a pain, but theres not much thats worse than having to rely on someone who will not do their job.

[marasbaras]

My bet: that might not have happened if the lazy bitch manager had bothered to do her job.

As a customer, here's what happened once:

Me: wonderful, patient me
C: cashier, innocent victim
M: manager, slothful twit

I'd picked up a DVD player and the price rang through wrong. The cashier had a runner verify that indeed the price listed on the shelf was different from what the computer had. Since it was a $200 error (yes, this was a LONG time ago when DVD players cost more than $49), I was willing to push the issue a little.

Please excuse any omissions, it's been a while.

C: I'm so sorry, sir, this'll take a bit. I need to page a manager to get this fixed.
Me: OK.
C: (paging) Manager to aisle X. Manager for price fix to register X.
C: They'll be here soon, sir.
Me: OK (for $200, I can wait)

Minor chit chat for a few minutes about whether or not the new-fangled DVD format will be popular.

C: mmm ... I'll try again, sir.
C: (paging) Manager to aisle X. Manager for price fix to register X.
C: I'm sure he'll be here any minute, sir.
Me: OK. But, seriously, I'm not a "sir".
C: I apologize, sir, but it's store policy.
Me: I understand.

I've always been embarrassed to be called sir by strangers. I know that they're required to do so. Sometimes I just let it slip ...

More minor chit chat. We've been standing there about 10 minutes now.

C: (paging) Manager to aisle X. Manager for price fix to register X. Third call.

Finally, this guy who'd been standing not ten feet from us the whole time, yakking with some female employee, slumps over. Now I'm angry.

M: What is it, C?
Me: What is it? Haven't you been paying attention? She's been paging you and I've been waiting.
M: Sorry, I was busy.
Me: Your dating life is fine on your own time. Not on me.
C:
M: What?
Me: You heard me. The whole time you where chatting up that girl over there. All while C is here embarrassed and I'm waiting on you.
M: It was important work business.
Me: If it were important work business, you could've asked her to wait for a second while you helped us out with this screw up in your system. Instead, you just ignored the pages while trying to score.
C:
M: Sir, I'll have to ask you not to make a scene.
Me: Too late, loverboy. YOU were the one who kept US, yes US, notice C here, waiting because YOU wanted a little SEX.
M: (sheepishly) Please, sir, let's just fix the problem at hand.
Me: Yes, let's. Perhaps you could've done this when you paged FIRST rather than making us wait while you were on the hunt.
C: (now trying to stifle a smile)
M: There, fixed, sir. Is there anything else I can do for you?
Me: Yes, look for sex OFF the clock.

At this point, the lady in line behind me openly laughs.

M: Thank you for shopping at XXXXX. (he slinks off into some office, I didn't notice if his target followed)
C: (finalizes sale)
M: (to C) None of that was your fault. He's just a moron.
C: (gives smile which says "I agree with you but he's my manager") Thank you for shopping at XXXXX. Have a great day, sir!

[blas]

Haha that was awesome! Did he walk back to his office with his tail tucked between his legs? Double points if he was over 30 and he was trying to score with one of the underage cashiers!

[redmountaingoldfish]

Similar story - I was buying a few movies and a CD from large nameless entertainment retailer. Cashier rings me up and runs my giftcard, as he's running my giftcard I do some mental addition and peak at the screen and realize he's rung up one of my movies twice. I tell him and he says that he needs a manager to fix it because he's already ran the the giftcard. At that exact moment manger 1 walks by.

C: Hey, M1, I need your help for a second.
M1: I'm sure you do. (Walks off)

Me and Cashier share looks.

Manager 2 was very helpful once paged.

[PepperElf]

Her: ugh..fiiiiiine *checks ID* ok, there, happy now?

"Not yet. I'll be happy when you can learn how to put your cell phone down long enough to do your freakin job. What the f is wrong with you?"

... too bad you can't really say it...

[Toujin]

Geez, either this guy forgot to take his meds, or all those bad action films have gone to his head, and he's looking for a fight or argument.

[KMMCurly]

SC: Now you tell me to have a good day! That's what you do!

And that right there would be the point that I woud've snapped and flipped him off. Not saying a word, just letting my finger do the talking. Jackass...

[Peppergirl]

Guy was an asshole for sure, but I think I'd be even MORE pissed at your so-called 'manager'.

[Imogene]

I get that kind of response from almost every department at my store, except for a handful of awesome coworkers, most of them just leave me spinning out to dry when I call them to pick up the DAMN PHONE! This lady has called now five times, and she is getting more and more irate! And she thinks I'm at fault for not calling your sorry ass!

[Despina83]

If anyone tries calling me a bitch, the transaction is fucking over, right then and there, "I can help who's next!"
What a jackass. And sheesh, what's with your manager??

[Broomjockey]

Wow, as a customer in that situation, I think I honestly might lose it on any of these managers. And then call corporate and try my damnedest to get them turfed. The poor workers don't need to put up with that.